SERVPRO of Carrollton
Water damage and fire restoration drive most experiences here, with swift arrival and team professionalism consistently praised. Johnny and Jonathan Smith stand out as coordinators who track progress closely and take personal ownership of problem-solving. One reviewer reported a roof leak returned after repair, and another noted that explaining the situation repeatedly to different contractors created friction. Overall, the office has proven willing to revisit incomplete work when flagged. The business's roofing service sits within a larger water and disaster remediation practice. Most positive reviews center on water extraction, drying, and restoration timelines rather than roof work specifically. Their handling of complications, especially through named coordinators, shapes how customers view the outcome despite initial setbacks.
