Georgia Roofing Roster
Menu
Free roof estimate

SERVPRO of Carrollton

Updated 2026-08-26 · 7,031 reviewed · 1,627 listed · Scored from 217 Google reviews · How we rank ›

4.8(217) 87 composite score See reviews on Google ✓ Google-verified
Roof ReplacementRoof RepairRoof Inspection & Insurance ClaimsMetal RoofingResidential RoofingCommercial Roofing
SERVPRO of Carrollton
Services
Roof Replacement, Roof Repair, Roof Inspection & Insurance Claims
Reviews
217

What recent reviews say

Water damage and fire restoration drive most experiences here, with swift arrival and team professionalism consistently praised. Johnny and Jonathan Smith stand out as coordinators who track progress closely and take personal ownership of problem-solving. One reviewer reported a roof leak returned after repair, and another noted that explaining the situation repeatedly to different contractors created friction. Overall, the office has proven willing to revisit incomplete work when flagged.

The business's roofing service sits within a larger water and disaster remediation practice. Most positive reviews center on water extraction, drying, and restoration timelines rather than roof work specifically. Their handling of complications, especially through named coordinators, shapes how customers view the outcome despite initial setbacks.

Praised for
  • prompt emergency response
  • professional coordination and follow-up
  • quality restoration work
  • clear communication
  • named staff (Johnny, Jonathan Smith, Steven, Jared, Hunter)
responsive-communicationskilled-workmanshippunctualwarranty-honored
Best for: homeowners facing water, fire, or storm damage who value same-day response and direct coordinator contact.

Strengths

  • same-day emergency dispatch
  • named coordinator oversight (Johnny, Jonathan Smith)
  • handles complex multi-trade projects
  • revisits incomplete work when reported

Worth knowing

  • Project coordinators Johnny and Jonathan Smith named repeatedly for follow-up and ownership
  • staff members Steven, Jared, Hunter, Ashley credited for specific phases (floor work, restoration, inspection)
  • floor and paint work praised for quality
  • kitchen fire cleanup and basement flood handling noted
  • roof leak recurred in one case after repair
  • willing to revisit and correct incomplete work when flagged by customer

How it compares

  • Rated 4.8 against a 4.63 average across the 1084 roof replacement businesses listed here.
  • Has more Google reviews than 94% of the businesses in this directory.

How we scored this

How We Score
Star rating 86
Review volume 100
Review recency 100
Review sentiment 67
Profile completeness 100
Verification 30

Rating breakdown

5
199
4
7
3
0
2
1
1
10

Common questions

Will SERVPRO come out the same day?
Yes. Reviews confirm same-day or immediate response to emergency water and fire damage calls.
Who will coordinate my project?
Project coordinators like Johnny and Jonathan Smith oversee complex jobs, manage contractor schedules, and handle customer questions throughout the process.
What if work isn't done right the first time?
Reviewers report that when issues are flagged, the coordinator follows through personally to correct incomplete or faulty work at no additional charge.
Request a quote

Similar roofing contractor nearby

SERVPRO of Troup-Coweta Counties
86

SERVPRO of Troup-Coweta Counties

4.8(320)✓ Google-verified

Most customers encounter a well-organized team that arrives quickly, communicates with insurers, and completes work on schedule. Technicians like Dakota, Jared, Steven, and Johnny are named repeatedly for professionalism and going beyond the scope of the job. One significant complaint involved a multi-step restoration project where packed items were returned damaged, dishes were not cleaned as promised, and claimed items went missing. This appears isolated against 320 reviews, but highlights risk in complex multi-phase restoration work.

Roof ReplacementRoof RepairRoof Inspection & Insurance Claims
View profile
Coweta Property Services
57 low data

Coweta Property Services

5.0(4)✓ Google-verified

All four reviews praise speed and fair pricing. A roof replacement took less than a day start to finish, with materials arriving the morning work began and cleanup completed by 5 PM the same day.

Roof RepairRoof ReplacementRoof Inspection & Insurance Claims
View profile
Chastain Roofing
80 low data

Chastain Roofing

5.0(60)✓ Google-verified

All 60 reviews are five-star. Customers consistently praise the team for honest advice (often steering them away from costly full replacements when repairs sufficed), rapid response to calls, and completing jobs within hours or a single day. Staff members Brad, Seth, Auri, and Ari are named repeatedly for professionalism and clear communication.

Gutter Installation & RepairRoof ReplacementResidential Roofing
View profile

Own this business? Get featured

Own or market a business here? Ask about featured placement and advertising on this directory. Your message goes straight to the directory team.

Last updated 2026-08-26