Terry and his crew handle roof inspections, replacements, and repairs with a focus on honesty and customer education. Reviews consistently praise their integrity, fair pricing, and knowledge of roofing systems, noting timely arrivals, clean job sites, and genuine care for solving problems rather than inflating bills.
Staff members Terry and Kurt earn repeated mention for professionalism and reliability. Work spans residential and commercial projects, gutter services, and storm damage claims. Customers credit the team with saving money on repairs, managing details carefully, and building long-term trust in an industry known for aggressive sales tactics.
All 60 reviews are five-star. Customers consistently praise the team for honest advice (often steering them away from costly full replacements when repairs sufficed), rapid response to calls, and completing jobs within hours or a single day. Staff members Brad, Seth, Auri, and Ari are named repeatedly for professionalism and clear communication.
Most jobs run smoothly with Christian, Karson, Zach, or other named reps guiding clients from estimate through installation. Crews typically finish in one day, clean thoroughly, and reviewers praise the quality of materials and attention to detail. Staff at the office (Holly, Arin) handle scheduling and payment efficiently. However, 1-2% of projects hit friction: one customer waited 2.5 weeks for a leak callback and received caulking rather than a roof fix; another reported estimate-to-invoice jumps of $400-500, crew members leaving trash and nails, and months of unreturned calls when issues arose. These gaps stand out against the broader pattern of attentive service.
All four reviews praise speed and fair pricing. A roof replacement took less than a day start to finish, with materials arriving the morning work began and cleanup completed by 5 PM the same day.
Last updated 2026-08-26