Fast, honest work at reasonable prices. Staff show up on time, communicate clearly, and clean thoroughly. Customers mention going the extra mile: one crew member fixed a light fixture the owner hadn't noticed, another returned to re-sweep for nails. The business supports local schools and charities, which reviewers clearly value.
Griffintegrity handles roof replacements and repairs with strong insurance coordination. Named technicians Scott, James Howard, and Parker routinely manage claim appeals, assess damage quickly, and complete jobs same-day or next-day. Financing available. One older review noted a month-long delay getting follow-up on storm damage.
Most jobs run smoothly with Christian, Karson, Zach, or other named reps guiding clients from estimate through installation. Crews typically finish in one day, clean thoroughly, and reviewers praise the quality of materials and attention to detail. Staff at the office (Holly, Arin) handle scheduling and payment efficiently. However, 1-2% of projects hit friction: one customer waited 2.5 weeks for a leak callback and received caulking rather than a roof fix; another reported estimate-to-invoice jumps of $400-500, crew members leaving trash and nails, and months of unreturned calls when issues arose. These gaps stand out against the broader pattern of attentive service.
Six reviews split evenly between five-star and one/two-star ratings. Older positive reviews praised professionalism and pleasant staff. Multiple recent complaints from subcontractors and contractors report unpaid invoices, bad checks, and lack of communication from owner Algernon Brewster. Limited current review evidence available.
Last updated 2026-08-26