Business data from Google Business Profile, checked 2026-09-15. Facts from the business's own website were fetched 2026-08-18.
Modern Roofing walks homeowners through insurance claims from start to finish, with named staff like James King, Carlos Keith, and Xavier Moye driving approval for full replacements even when initially denied. Installation crews finish jobs in a single day, clean thoroughly afterward, and follow up with roof inspections-though a small fraction report uncompleted touch-ups or contract ambiguity on materials costs.
Most reviews praise the company's honesty during inspections, efficient project management, and genuine partnership with insurers. Several customers noted they were offered architectural shingle upgrades. One reviewer highlighted a language barrier between English-speaking staff and a Spanish-speaking installation crew, though the supervisor remained available by app and phone.
All 16 reviews are five-star. Customers consistently praise Steven and his crew for arriving quickly, pricing fairly, and executing repairs properly the first time. Repeat clients value his communication and willingness to work around their schedules.
Work quality splits sharply: older reviews praise fast scheduling and solid craftsmanship, but recent jobs (post-hurricane demand) show repeated patterns of no-shows, incomplete repairs, recurring leaks, and unresponsive staff. Rocco and Blake's handling of damage claims and customer follow-up has drawn specific criticism across multiple 2024-2025 disputes involving tarps, roof replacements, and insurance coordination.
All five reviews praise Phillip and his crew for professional, dependable work across full home renovation and hurricane damage repair. Reviewers highlight quick turnaround, daily cleanup, and willingness to tackle every task without pushback from start to finish.
Last updated 2026-09-15