How quickly does CSRA respond to repair requests?

Multiple customers report receiving quotes within days and service calls completed within weeks. In one post-hurricane case, the crew arrived within 3 hours of contact.

Can Steven work with me if I'm out of town?

Yes. The business has worked with remote clients by sending invoices and communicating progress, allowing owners to authorize repairs without being present.

CSRA EXTERIOR SOLUTIONS INC.

Updated 2026-09-15 · 43,723 reviewed · 998 listed · Scored from 17 Google reviews · How we rank ›

5.0(17) 75 low data composite score See reviews on Google ✓ Google-verified

Roof ReplacementCommercial RoofingInspections & InsuranceGutter Installation & RepairRoof RepairResidential Roofing

Services: Roof Replacement, Commercial Roofing, Inspections & Insurance
Reviews: 17
Best for: Homeowners and businesses seeking fast response times and honest pricing for roof repairs and replacements.

Business data from Google Business Profile, checked 2026-09-15. Facts from the business's own website were fetched 2026-08-18.

What reviewers think

All 16 reviews are five-star. Customers consistently praise Steven and his crew for arriving quickly, pricing fairly, and executing repairs properly the first time. Repeat clients value his communication and willingness to work around their schedules.

Based on limited recent reviews, so treat this as low-confidence.

Praised for

fair pricing
quick response times
professional workmanship
thorough follow-up

punctualfair-pricingskilled-workmanshipresponsive-communicationcleans-up-after-job

Best for: Homeowners and businesses seeking fast response times and honest pricing for roof repairs and replacements.

Strengths

Responds to quotes and repair calls within days
Fair pricing on all services
Founder Steven Kelly handles assessments personally

Worth knowing

Founder Steven Kelly personally handles assessments and customer contact
Team cleans up after job completion
Responded to Hurricane Helene damage calls within 3 hours in one case
Offers remote communication and invoicing for out-of-town clients

How it compares

Rated 5 against a 4.81 average across the 728 gutter installation & repair businesses listed here.
Has more Google reviews than 39% of the businesses in this directory.

How did this business earn its score?

How We Score

Star rating 86

Review volume 55

Review recency 100

Review sentiment 65

Profile completeness 75

Verification 30

Rating breakdown

Questions people ask

How quickly does CSRA respond to repair requests?: Multiple customers report receiving quotes within days and service calls completed within weeks. In one post-hurricane case, the crew arrived within 3 hours of contact.
Can Steven work with me if I'm out of town?: Yes. The business has worked with remote clients by sending invoices and communicating progress, allowing owners to authorize repairs without being present.

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