Long-standing work that meets deadlines and budgets. One reviewer cited years of reliable repairs followed by a full replacement completed neatly by a professional crew.
Based on limited recent reviews, so treat this as low-confidence.
Two five-star reviews praise fast work, responsive staff, and dependable management for both commercial and residential jobs. One one-star review questioned the business's attention to detail based on a parking lot observation, not a roofing job experience.
Fast response and expert handling define this company, especially during storm damage. Staff walk customers through inspections, insurance claims, and repairs with minimal stress. One significant complaint from a year ago flagged aggressive initial pricing, poor damage assessment communication, and a supervisor's failure to document damage as agreed, though most recent reviews praise responsive, knowledgeable service.
Impact Roofing earned strong marks for speed and communication. Most jobs wrap in one to three days, with named crew members like Derek, Mike, and Stateon earning specific praise for professionalism and follow-up. Austin and Taylor impressed customers by spotting additional work and handling complex renovations alongside roofing. One hurricane-season job went sideways: undersized material orders left a roof tarped instead of protected with temporary panels, a crew member stepped through the ceiling unreported, and gutters were damaged during the work. The customer stated management blamed them for the errors. Aside from this outlier, reviews describe meticulous attention to detail and willingness to return for fixes or questions.
Last updated 2026-08-26