How quickly can SERVPRO arrive after a water damage call?

Multiple reviewers report quick arrival and fast initial response. One customer noted they arrived quickly, sized the situation, and deployed air movers and dehumidifiers the same day.

Do crews stay until the job is done?

Yes. Reviewers mention teams working all day without sitting down, handling pack-out, flooring removal, dehumidification setup, and cleanup before leaving.

Will they explain what happens next?

Yes. Reviewers consistently report the team explains each step and what to expect in the restoration process.

SERVPRO of Harris, Meriwether & Stewart Counties

Updated 2026-09-15 · 43,723 reviewed · 998 listed · Scored from 78 Google reviews · How we rank ›

4.9(78) 83 composite score See reviews on Google ✓ Google-verified

Roof ReplacementResidential RoofingInspections & Insurance

SERVPRO of Harris, Meriwether & Stewart Counties

Location: Smiths Station
Services: Roof Replacement, Residential Roofing, Inspections & Insurance
Reviews: 78
Best for: Homeowners needing fast water damage response with transparent project communication.

Business data from Google Business Profile, checked 2026-09-15. Facts from the business's own website were fetched 2026-08-18.

What reviewers think

Most customers report fast arrival and professional, efficient teams who explain next steps clearly. Named crew members like Edwin, Patrick, Tracey, and others appear repeatedly in praise for diligent work and respectful handling of homes. One reviewer faced over a week's delay on inspection followed by months without resolution on a water-damaged kitchen, citing excuses and poor communication throughout.

The business handles water damage mitigation with air movers and dehumidifiers, removes damaged materials, and cleans up afterward. Flooring removal, cabinet work, and air duct cleaning are mentioned positively. Crew frequently stays productive all day and keeps homes clean during projects.

Praised for

quick response and mobilization
professional and efficient crew
clear communication at every step
named staff deliver quality work
hard-working teams

responsive-communicationpunctualskilled-workmanshipcleans-up-after-jobquality-materials

Best for: Homeowners needing fast water damage response with transparent project communication.

Strengths

quick response to emergencies
experienced crews named in customer feedback
clear communication from intake through completion
handles pack-out and full mitigation in-house

Worth knowing

IICRC Certified
59+ years operating
Named crew members Edwin, Patrick, Tracey, Eva, Stephen, Samantha, Dakota, Gabe widely praised
Perform air mover and dehumidifier placement, flooring removal, baseboards, air duct cleaning
Tracy mentioned as leading multiple projects with consistent quality

How it compares

Rated 4.9 against a 4.77 average across the 919 roof replacement businesses listed here.
Has more Google reviews than 70% of the businesses in this directory.

How did this business earn its score?

How We Score

Star rating 89

Review volume 82

Review recency 100

Review sentiment 67

Profile completeness 100

Verification 30

Rating breakdown

Questions people ask

How quickly can SERVPRO arrive after a water damage call?: Multiple reviewers report quick arrival and fast initial response. One customer noted they arrived quickly, sized the situation, and deployed air movers and dehumidifiers the same day.
Do crews stay until the job is done?: Yes. Reviewers mention teams working all day without sitting down, handling pack-out, flooring removal, dehumidification setup, and cleanup before leaving.
Will they explain what happens next?: Yes. Reviewers consistently report the team explains each step and what to expect in the restoration process.

Contact

Phone: +1706-941-3992
Website: https://www.servpro.com/locations/al/servpro-of-harris-meriwether-stewart-counties?utm_medium=organic&utm_source=gbp
Address: 17159 US-280 Ste B, Smiths Station, AL 36877
Open in Google Maps

Last verified 2026-09-15

Opening hours

Monday: 00:00-24:00
Tuesday: 00:00-24:00
Wednesday: 00:00-24:00
Thursday: 00:00-24:00
Friday: 00:00-24:00
Saturday: 00:00-24:00
Sunday: 00:00-24:00

As listed on Google.

From their website

Services listed

Water DamageFire DamageMold RemediationStorm/DisasterBiohazardRoofingConstructionGeneral Cleaning

Credentials claimed:IICRC Certified

Operating:59+ Years of Experience (serving since 1967)

As published by the business on its own website; not independently verified.

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SERVPRO of Harris, Meriwether & Stewart Counties

What reviewers think

Strengths

Worth knowing

How it compares

How did this business earn its score?

Rating breakdown

Questions people ask

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