Do you work with my homeowner's insurance?

Yes. Technicians coordinate directly with your insurance company throughout the restoration process, keeping consistent communication to help manage claims smoothly.

How quickly can you respond to water damage or storm damage?

Reviewers report prompt arrival and same-day assessment. The team prioritizes rapid response to contain damage and prevent further issues.

What does the damage assessment include?

Technicians thoroughly scan the affected area, explain each step of the restoration plan, assess moisture and damage extent, and set up proper containment to stop further problems.

SERVPRO of Downtown Atlanta

Updated 2026-09-15 · 43,723 reviewed · 998 listed · Scored from 222 Google reviews · How we rank ›

4.9(222) 90 composite score See reviews on Google ✓ Google-verified

Inspections & Insurance

Service: Inspections & Insurance
Reviews: 222
Best for: homeowners with water, fire, or storm damage who need fast, insurance-friendly restoration

Business data from Google Business Profile, checked 2026-09-15. Facts from the business's own website were fetched 2026-08-19.

What reviewers think

Water damage and storm-related emergencies mean you need technicians who show up fast and know exactly what to do. SERVPRO's team-Carlos, Johan, Mario, Alex, and others-consistently arrive promptly, explain the damage assessment step-by-step, and coordinate directly with homeowners' insurance to keep the process stress-free.

Named specialists handle restoration with attention to detail and respect for your home, from flooded kitchens to basement moisture removal to full-scale water extraction. Reviewers specifically praise how staff keep clients informed throughout work, contain damage properly, maintain clean job sites, and treat the restoration as personal rather than transactional.

Praised for

prompt response and arrival
professional and thorough work
strong communication with insurance
respectful, detailed explanations

punctualskilled-workmanshipresponsive-communicationwarranty-honored

Best for: homeowners with water, fire, or storm damage who need fast, insurance-friendly restoration

Strengths

rapid response to emergencies
experienced team coordinates with insurance companies
thorough damage assessment and containment
consistent, personalized communication

Worth knowing

Named technicians consistently praised: Carlos, Johan, Mario Martinez, Alex, Jennifer, Rafael, Daniela, Josue, Logan, Ronald, Chris, Rachel
Restoration Supervisor Carlos and team handle full-scale water extraction and damage containment
Coordinates directly with homeowners' insurance claims throughout process
IICRC Certified
Operating since 1967 (company history claim)
Handles moisture removal, kitchen floods, basement water damage, and full-home assessment

How it compares

Rated 4.9 against a 4.81 average across the 684 inspections & insurance businesses listed here.
Has more Google reviews than 91% of the businesses in this directory.

How did this business earn its score?

How We Score

Star rating 92

Review volume 100

Review recency 100

Review sentiment 80

Profile completeness 75

Verification 30

Rating breakdown

212

Questions people ask

Do you work with my homeowner's insurance?: Yes. Technicians coordinate directly with your insurance company throughout the restoration process, keeping consistent communication to help manage claims smoothly.
How quickly can you respond to water damage or storm damage?: Reviewers report prompt arrival and same-day assessment. The team prioritizes rapid response to contain damage and prevent further issues.
What does the damage assessment include?: Technicians thoroughly scan the affected area, explain each step of the restoration plan, assess moisture and damage extent, and set up proper containment to stop further problems.

Contact

Phone: +1404-795-6116
Website: https://www.servpro.com/locations/ga/servpro-of-downtown-atlanta?utm_medium=organic&utm_source=gbp

Last verified 2026-09-15

Opening hours

Monday: 00:00-24:00
Tuesday: 00:00-24:00
Wednesday: 00:00-24:00
Thursday: 00:00-24:00
Friday: 00:00-24:00
Saturday: 00:00-24:00
Sunday: 00:00-24:00

As listed on Google.

From their website

Services listed

Water DamageFire DamageMold RemediationStorm/DisasterBiohazardRoofingConstructionGeneral Cleaning

Credentials claimed:IICRC Certified

Operating:since 1967

As published by the business on its own website; not independently verified.

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