Will Luxe Roofing help with my insurance claim?

Yes. Multiple reviews describe Carlton and the team negotiating directly with insurers (State Farm mentioned), and one customer's claim negotiation took six months with support from a public adjuster they connected the customer to. Customers report claims were approved and coverage maximized.

How fast can you install a roof?

Installations have been completed in one day to two weeks after insurance approval, depending on scope.

What happens if my roof fails after installation?

The business claims a workmanship warranty, but one customer's roof developed shingle deterioration and rotten soffits within three years and the warranty repair was not honored; calls and emails went unanswered for months. Clarify warranty terms and dispute resolution before hiring.

Luxe Roofing

Updated 2026-09-15 · 43,723 reviewed · 998 listed · Scored from 144 Google reviews · How we rank ›

4.9(144) 81 composite score See reviews on Google ✓ Google-verified

Commercial RoofingInspections & InsuranceRoof ReplacementGutter Installation & RepairRoof RepairMetal RoofingResidential Roofing

Services: Commercial Roofing, Inspections & Insurance, Roof Replacement
Reviews: 144
Best for: Homeowners filing storm or damage insurance claims who value hands-on project management.

Business data from Google Business Profile, checked 2026-09-15. Facts from the business's own website were fetched 2026-08-18.

What reviewers think

Luxe Roofing earns strong praise for guiding clients through insurance claims and delivering polished roofs on schedule. Staff like Carlton, Bridget, and John Wayne are named repeatedly for walking customers through complex processes and fighting for full claim approval. One critical complaint surfaces: a customer's roof deteriorated within three years, warranty repair was promised but never delivered, and calls went unanswered for months.

Praised for

insurance claim expertise
responsive and communicative staff
efficient installation
professional oversight
attention to detail

skilled-workmanshipresponsive-communicationinsurance-claim-helpcleans-up-after-jobwarranty-honoredfair-pricing

Best for: Homeowners filing storm or damage insurance claims who value hands-on project management.

Strengths

Navigates insurance claims to minimize deductibles
Named installers (Carlton, Bridget, John Wayne) provide personal oversight
Premium materials (Brava synthetic products, copper upgrades)
Same-day or two-week installation timelines

Worth knowing

Carlton Kohler, Bridget LaRaine Smith, John Wayne Price, Zaven, Josh Solomon, Nate Parker, Devin named as staff; multiple reviews mention these individuals by name
Carlton collaborated with Paramount Public Adjusting to negotiate six-month claim settlements
Installations completed within 12 hours to two weeks of claim approval
One roofing failure within three years: shingle deterioration and rotten soffits blamed on improper installation; warranty repair promise was not kept
Brava synthetic cedar shake, Brava Spanish barrel tile, and copper replacements mentioned as delivered products

How it compares

Rated 4.9 against a 4.76 average across the 651 commercial roofing businesses listed here.
Has more Google reviews than 84% of the businesses in this directory.

How did this business earn its score?

How We Score

Star rating 91

Review volume 94

Review recency 99

Review sentiment 53

Profile completeness 75

Verification 30

Rating breakdown

140

Questions people ask

Will Luxe Roofing help with my insurance claim?: Yes. Multiple reviews describe Carlton and the team negotiating directly with insurers (State Farm mentioned), and one customer's claim negotiation took six months with support from a public adjuster they connected the customer to. Customers report claims were approved and coverage maximized.
How fast can you install a roof?: Installations have been completed in one day to two weeks after insurance approval, depending on scope.
What happens if my roof fails after installation?: The business claims a workmanship warranty, but one customer's roof developed shingle deterioration and rotten soffits within three years and the warranty repair was not honored; calls and emails went unanswered for months. Clarify warranty terms and dispute resolution before hiring.

Contact

Phone: +1706-223-0724
Website: http://www.luxeroofpros.com/

Last verified 2026-09-15

Opening hours

Monday: 08:00-18:00
Tuesday: 08:00-18:00
Wednesday: 08:00-18:00
Thursday: 08:00-18:00
Friday: 08:00-18:00
Saturday: 09:00-17:00
Sunday: 09:00-17:00

As listed on Google.

From their website

Services listed

Brava Synthetic Shake RoofingBrava Spanish Barrel Tile RoofingBrava Slate RoofingBrava Cedar Shake RoofingLuxury Synthetic Shingle RoofingStorm Damage Roof ReplacementAsphalt Shingle RoofingSynthetic Shake Roofing

Credentials claimed:Licensed, bonded & insured, Factory-certified installers

As published by the business on its own website; not independently verified.

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