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Luxe Roofing

Updated 2026-08-26 · 7,031 reviewed · 1,627 listed · Scored from 144 Google reviews · How we rank ›

4.9(144) 79 composite score See reviews on Google ✓ Google-verified
Roof ReplacementResidential RoofingMetal RoofingRoof Inspection & Insurance Claims
Luxe Roofing
Services
Roof Replacement, Residential Roofing, Metal Roofing
Reviews
144

What recent reviews say

Luxe Roofing earns strong praise for guiding clients through insurance claims and delivering polished roofs on schedule. Staff like Carlton, Bridget, and John Wayne are named repeatedly for walking customers through complex processes and fighting for full claim approval. One critical complaint surfaces: a customer's roof deteriorated within three years, warranty repair was promised but never delivered, and calls went unanswered for months.

Praised for
  • insurance claim expertise
  • responsive and communicative staff
  • efficient installation
  • professional oversight
  • attention to detail
skilled-workmanshipresponsive-communicationinsurance-claim-helpcleans-up-after-jobwarranty-honoredfair-pricing
Best for: Homeowners filing storm or damage insurance claims who value hands-on project management.

Strengths

  • Navigates insurance claims to minimize deductibles
  • Named installers (Carlton, Bridget, John Wayne) provide personal oversight
  • Premium materials (Brava synthetic products, copper upgrades)
  • Same-day or two-week installation timelines

Worth knowing

  • Carlton Kohler, Bridget LaRaine Smith, John Wayne Price, Zaven, Josh Solomon, Nate Parker, Devin named as staff; multiple reviews mention these individuals by name
  • Carlton collaborated with Paramount Public Adjusting to negotiate six-month claim settlements
  • Installations completed within 12 hours to two weeks of claim approval
  • One roofing failure within three years: shingle deterioration and rotten soffits blamed on improper installation; warranty repair promise was not kept
  • Brava synthetic cedar shake, Brava Spanish barrel tile, and copper replacements mentioned as delivered products

How it compares

  • Rated 4.9 against a 4.63 average across the 1084 roof replacement businesses listed here.
  • Has more Google reviews than 90% of the businesses in this directory.

How we scored this

How We Score
Star rating 91
Review volume 94
Review recency 100
Review sentiment 53
Profile completeness 75
Verification 30

Rating breakdown

5
140
4
1
3
0
2
1
1
2

Common questions

Will Luxe Roofing help with my insurance claim?
Yes. Multiple reviews describe Carlton and the team negotiating directly with insurers (State Farm mentioned), and one customer's claim negotiation took six months with support from a public adjuster they connected the customer to. Customers report claims were approved and coverage maximized.
How fast can you install a roof?
Installations have been completed in one day to two weeks after insurance approval, depending on scope.
What happens if my roof fails after installation?
The business claims a workmanship warranty, but one customer's roof developed shingle deterioration and rotten soffits within three years and the warranty repair was not honored; calls and emails went unanswered for months. Clarify warranty terms and dispute resolution before hiring.

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Last updated 2026-08-26