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Reset Roofing

Updated 2026-08-26 · 7,031 reviewed · 1,627 listed · Scored from 418 Google reviews · How we rank ›

5.0(418) 91 composite score See reviews on Google ✓ Google-verified
Roof Inspection & Insurance Claims
Reset Roofing
Service
Roof Inspection & Insurance Claims
Reviews
418

What recent reviews say

Malia and her team deliver fast, well-documented roof work with standout customer care. From initial inspection through completion, they keep you informed with daily photos, show up on time, and clean up thoroughly. Staff like Marlon, Felipe, and James handle insurance claims with persistence, turning rejections into approvals.

The company helps homeowners navigate storm damage and replacements across Cumming, Marietta, Johns Creek, and surrounding areas. One older complaint from an HOA project mentioned debris and foot injury; the 99% five-star record across 418 reviews reflects consistent professionalism since then.

Praised for
  • responsive communication
  • thorough documentation
  • skilled crew named by reviewers
  • insurance claim expertise
  • clean job sites
punctualskilled-workmanshipresponsive-communicationcleans-up-after-jobinsurance-claim-help
Best for: homeowners dealing with storm damage or insurance claims

Strengths

  • staff send photos of every step during installation
  • handles insurance appeals and claim denials
  • on-site foreman present during work
  • quick turnaround on replacements and repairs

Worth knowing

  • Malia Alles leads customer service and inspections
  • James handles quote and project consultation
  • Marlon serves as on-site installation foreman
  • Felipe manages final cleanup and follow-up
  • crew sends photos at each step of removal and installation
  • brought in a public adjuster (Christian) to manage insurance appeal
  • one-day roof installation on jobs involving skylights and chimneys
  • on-site foreman oversees work daily

How it compares

  • Rated 5 against a 4.74 average across the 651 roof inspection & insurance claims businesses listed here.
  • Has more Google reviews than 98% of the businesses in this directory.

How we scored this

How We Score
Star rating 99
Review volume 100
Review recency 100
Review sentiment 70
Profile completeness 100
Verification 30

Rating breakdown

5
415
4
1
3
0
2
0
1
2

Common questions

Do you help with insurance claims?
Yes. Reset Roofing works with public adjusters to appeal denials and handles detailed documentation for claim approval. Reviewers report success turning initial rejections into full coverage.
Will I see updates during the job?
Yes. The crew sends photos at each step of removal and installation, and an on-site foreman stays present throughout the day to keep you informed.
How long does a typical roof replacement take?
Reset Roofing completes single-day replacements on many homes. Timing depends on roof size and complexity, such as skylights or chimneys.
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Last updated 2026-08-26