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Professional Exteriors LLC

Updated 2026-08-26 · 7,031 reviewed · 1,627 listed · Scored from 248 Google reviews · How we rank ›

5.0(248) 92 composite score See reviews on Google ✓ Google-verified
Commercial RoofingRoof Inspection & Insurance ClaimsResidential RoofingRoof RepairRoof ReplacementGutter Installation & Repair
Professional Exteriors LLC
Services
Commercial Roofing, Roof Inspection & Insurance Claims, Residential Roofing
Reviews
248

What recent reviews say

The business handles insurance claims with genuine care: staff walk clients through difficult approval processes and complete roof replacements in a single day, leaving the site spotless. Samuel, Alicia, Alan, Irving, William, and Mark appear regularly in positive feedback, praised for courtesy, follow-through, and willingness to explain options and complete extra work unprompted.

Praised for
  • staff personability and responsiveness
  • insurance claim assistance
  • one-day completion and fast turnaround
  • clean job site
  • skilled workmanship and quality
punctualskilled-workmanshipresponsive-communicationcleans-up-after-jobinsurance-claim-helpfair-pricing
Best for: Homeowners navigating storm damage insurance claims and needing roof work completed quickly.

Strengths

  • Handles insurance claims from paperwork to approval
  • Completes replacements in one day
  • Named, responsive staff available for consultation
  • Site cleaned thoroughly after work

Worth knowing

  • Named staff include Samuel, Alicia Hearns, Alan, Irving, William, Mark
  • GAF Certified and HAAG-certified inspector on staff (ID 2504102927)
  • BEI Certification (# 1748875211-24-884)
  • Routinely handles State Farm and other major insurer claims
  • Single-day roof replacements documented in multiple reviews
  • Follow-up satisfaction checks after work completion mentioned

How it compares

  • Rated 5 against a 4.68 average across the 582 commercial roofing businesses listed here.
  • Has more Google reviews than 95% of the businesses in this directory.

How we scored this

How We Score
Star rating 98
Review volume 100
Review recency 100
Review sentiment 75
Profile completeness 100
Verification 30

Rating breakdown

5
245
4
1
3
0
2
0
1
2

Common questions

Do you handle insurance claims?
Yes. Staff assist with paperwork, claim approval, and impact-resistant shingle discounts. Samuel and Alan are frequently mentioned for navigating difficult approvals with State Farm and other insurers.
How long does a roof replacement take?
One day, including cleanup, according to recent reviews.
What areas do you serve?
Their website lists Atlanta, Marietta, Alpharetta, Roswell, Sandy Springs, Kennesaw, Woodstock, and Johns Creek. The business is based in Cumming.

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Malia and her team deliver fast, well-documented roof work with standout customer care. From initial inspection through completion, they keep you informed with daily photos, show up on time, and clean up thoroughly. Staff like Marlon, Felipe, and James handle insurance claims with persistence, turning rejections into approvals. The company helps homeowners navigate storm damage and replacements across Cumming, Marietta, Johns Creek, and surrounding areas. One older complaint from an HOA project mentioned debris and foot injury; the 99% five-star record across 418 reviews reflects consistent professionalism since then.

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Cornerstone has delivered reliable roofing work across their 30-year history. Customers consistently report quick response times, on-time arrival, fair estimates that often undercut competitors, and roofs or repairs that hold up for years. Kerry, the owner, is named as a touchstone for their commitment to customer satisfaction and honest assessment of what work is actually needed. Metal roofs, roof replacement, and repairs are repeatedly praised. The crew arrives prepared, completes jobs in one day when possible, cleans up thoroughly, and follows up weeks later. One customer's roof from 21 years ago has never leaked; another's same-day emergency repair after wind damage and long single-day replacement jobs demonstrate their capacity and speed.

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Staff consistently guide customers through complex roof decisions without pressure, earning praise for honesty and fair estimates compared to competitors. Jacob, Heath, James, Fisher, and other crew members earn repeat mentions for managing insurance claims from start to finish, arriving on schedule, cleaning thoroughly, and treating homes with respect while families are present.

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Last updated 2026-08-26