Troy's team earns trust through rapid response, hands-on communication, and honest work that often beats competitor quotes. Two older complaints about unreturned calls stand out against 18 five-star reviews praising professionalism, fair pricing, and follow-through on repairs and full replacements.
Based on limited recent reviews, so treat this as low-confidence.
Most jobs run efficiently and without surprises. Joe Eldridge's team delivers professional roofing replacements and repairs across metro Atlanta, earning repeat customers through straight talk on pricing, prompt responses to emails and calls, and meticulous site cleanup.
Not enough recent reviews yet to synthesise a reliable sentiment read for this business.
Families facing water damage, fire loss, or pack-out work report consistently fast, respectful service. Named crew members like Emily, Maddie, Anna, and Alfredo earn repeated praise for keeping people informed, moving quickly, and treating homes like their own; one customer noted staff cared for their cats during a prolonged fire restoration. The rare one or two-star review exists but represents just 2% of feedback.
Last updated 2026-08-26