Customers consistently report arriving early or on time, with emergency repairs handled within hours of a call. The father-and-son team (Phil and Austin Reyes) communicates clearly about problems and solutions, avoids high-pressure sales, and prices competitively. Roof repairs, replacements, and gutter work are completed efficiently with attention to detail; reviewers praise the straightforward honesty about what jobs actually need and often mention coming back for future work.
Service covers leaks, missing shingles, full roof replacements, gutter cleaning, and hail inspections across McDonough and surrounding areas. Phil personally inspects jobs; Austin Reyes handles much of the field work and is specifically praised for his professionalism and product knowledge. Multiple reviewers note they finish same-day or next-day, even on weekends or after evening calls.
Review evidence is limited, so we cannot speak to customer experience. SCG Home Improvement states they are a licensed, insured roofing contractor in McDonough offering residential and commercial roof work, inspections, emergency repairs, and gutter services across Metro Atlanta and surrounding areas.
All 11 reviewers gave five stars. They credit David Boone and his crew with clear communication through insurance claims, quick work, and thorough cleanup. Several specifically mention he negotiated with insurers to get full roof replacements approved.
Water damage, fire, and mold calls get same-day or next-morning response. Crews move fast, explain what they are doing daily, work with insurance adjusters to maximize claims, and handle everything from salvage packing to debris removal. Named staff like Eric, Heather, Alicia, and Von Jones show up consistently, manage difficult moments with calm professionalism, and follow through on their commitments. Beyond damage mitigation, reviewers praise the human touch: crews listen, ask what matters to families facing trauma, photograph items for insurance records, and treat belongings with care. The company coordinates with plumbers, adjusters, and contractors without the homeowner needing to chase details. People come back saying they would use SERVPRO again, even though no one wants to need a restoration service.
Last updated 2026-08-26