All four reviewers gave five stars. The team's strongest reputation comes from fast emergency response after storm damage, willingness to work holidays, and thorough inspections that uncover concerns beyond the initial request. Reviewers consistently praise the crew's professionalism, friendliness, and fair rates.
Based on limited recent reviews, so treat this as low-confidence.
Reviewers report sharp contrasts in experience. Many praise Gary Brannon and Neil for reliability, fair costs, and clean work on repairs and replacements. Others describe poor workmanship, failures to return for promised follow-up, and refusals to correct defects, leaving them to hire competitors to redo the job.
Most reviewers praise Herbert Shiflett for quality work, fair pricing, and insurance claim help. Two one-star reviews detail serious delays, broken communication, ignored refund requests, and a roof left exposed for weeks in winter. Evidence is mixed.
Atlas has earned a 5-star average on both recent reviews. A property management company praised them for handling repairs and installations of all sizes with consistent professionalism and attention to detail over a year of work. A residential customer highlighted their same-day quoting, prompt answers to every call, on-time arrival, and decision to spec premium shingles without premium pricing.
Last updated 2026-08-26