Most reviewers praise Herbert Shiflett for quality work, fair pricing, and insurance claim help. Two one-star reviews detail serious delays, broken communication, ignored refund requests, and a roof left exposed for weeks in winter. Evidence is mixed.
Based on limited recent reviews, so treat this as low-confidence.
All four reviewers gave five stars. The team's strongest reputation comes from fast emergency response after storm damage, willingness to work holidays, and thorough inspections that uncover concerns beyond the initial request. Reviewers consistently praise the crew's professionalism, friendliness, and fair rates.
Reviewers report sharp contrasts in experience. Many praise Gary Brannon and Neil for reliability, fair costs, and clean work on repairs and replacements. Others describe poor workmanship, failures to return for promised follow-up, and refusals to correct defects, leaving them to hire competitors to redo the job.
Strong track record on roof replacement and water damage restoration for homeowners. Crew professionalism and insurance claim handling stand out, though some customers report gaps in follow-up scheduling and communication after deposit payment.
Last updated 2026-08-26