Business data from Google Business Profile, checked 2026-09-15. Facts from the business's own website were fetched 2026-08-18.
Talon Brown leads a roofing operation that focuses on insurance claim navigation and roof replacement. Reviewers consistently describe his direct involvement in every phase: from initial inspection through material selection and job-site supervision. He documents damage with photos and video, advocates alongside homeowners during adjuster visits, and personally addresses any work that falls short of his standard. Jobs finish in a single day with full cleanup, and customers note neighbors noticing improvements to their homes.
Most work gets done right and fast, often with same-day or next-day visits for leaks. Michael King and Brian Simpson appear regularly in reviews for professionalism, reasonable pricing, and follow-through on tough jobs-but a handful report no-shows and aggressive marketing that left them frustrated.
Austin's Roofing stands out for owner Brandon's direct involvement, clear communication, and fast turnaround on jobs. Crew members arrive punctually, walk customers through problems, and follow up after completion. One serious complaint documented a roof leak that recurred months after repair, with the initial fix using only tar instead of proper flashing, and the owner refusing to return for a second visit. The business handles residential and commercial roofing across repair, replacement, and gutter work in the Atlanta area. Their website lists flat roofing, shingles, EPDM, and white membrane options, with published rates starting around $9 per square foot for restoration and $20 per square foot for replacement.
When a project lands with Thomas and Sons, homeowners report consistent follow-through from first call to final walkthrough. Camden, Zachary, and Roger handle estimates promptly, explain options in plain language, and keep contact steady by phone, text, and email throughout installation. The crew arrives on schedule, works efficiently through multi-day jobs, and removes debris meticulously each day. Reviewers highlight fast response to storm damage, direct insurance adjuster meetings, and skilled repairs on complex issues like chimney flashing and hail damage. Even small problems get corrected same-day without friction.
Last updated 2026-09-15