Not enough recent reviews yet to synthesise a reliable sentiment read for this business.
Based on limited recent reviews, so treat this as low-confidence.
Ricky's 16-review average of 4.8 stars reflects a small, hands-on operation that excels at honest diagnosis and skilled repairs. The owner personally attends jobs, explains options clearly without pressure, and his crew leaves sites spotless. One older complaint notes a delayed response on a smaller repair, but recent reviews consistently praise transparency and professional follow-through.
Every reviewer with a completed or initiated project praised Dewand or Corbin for explaining materials, process, and costs without pushing. The crew worked long days to finish jobs on time, and customers noted clear timelines and better-than-expected warranties built into the quote. One 3-layer roof came down and new roof went up in one day. Project manager James and team member Aysha handled follow-up and colour coordination with care. Pricing came in at or below expectations. No complaints surfaced in available reviews, and multiple homeowners said they felt informed and confident after the estimate visit, not sold to.
Strong installation work and efficient teams earn consistent five-star praise when jobs complete smoothly. Staff including John Daly, Chris, and Jerry Antram are singled out for professionalism and transparency. However, multiple reviewers report leaks emerging weeks to years after completion, poor follow-up on warranty claims, and difficulty reaching the company when problems surface. Communication breakdowns and scope disputes have frustrated customers, particularly those routed through Lowe's. Selected technicians deliver polished workmanship and clean job sites on the initial install. The gap appears in aftercare and problem-solving: when issues emerge, responsiveness drops sharply and some customers feel dismissed or ignored.
Last updated 2026-08-26