Echols Roofing and Renovations

Echols handles roof work with in-house crews rather than subcontractors, and customers often stick with them for decades. Mark Ashe leads a team including senior technician Chad Smeaton and crew members like Adolfo who reviewers describe as craftsmen. Work is thorough: roofs are replaced or repaired with attention to underlying deck condition, and sites are cleaned down to removing trash trailers. Pricing is described as fair and competitive, though a $450 minimum service fee applies to small repairs and was not disclosed in one recent booking, leading to frustration.

One substantial complaint: a long-time customer was not told about the $450 minimum when scheduling a small repair, and owner Mark Ashe's response by email contained what the customer felt was misinformation and no phone follow-up despite attempts to reach him. Otherwise, 97% of reviews are five-star, with praise for responsiveness, quality shingles and materials, and willingness to work around scheduling challenges.