Business data from Google Business Profile, checked 2026-09-15. Facts from the business's own website were fetched 2026-08-19.
Homeowners consistently experience hands-on guidance through inspection, insurance paperwork, and installation. Gary and Caleb's team spend time marking hail damage, meeting adjusters on-site, and resubmitting claims when needed to get approvals. Multiple reviewers mention denied or inadequate insurance payouts that Crown Ridge reversed through persistence and documentation.
Installation crews work methodically: they replace damaged decking, install quality underlayment, handle flashing details, and run magnets multiple times to clear debris. Caleb and Tyler manage project flow daily via phone or text. The company handles gutters, soffit replacement, interior ceiling patching, and paint matching as part of larger jobs.
All four reviews are one-star. Customers report cancelled appointments, missed service windows, incomplete repairs, and aggressive upselling. No positive feedback appears in the available reviews.
All eight reviews are five-star. Customers highlight quick response to emergencies, professional work, and fair pricing. Named staff Dana, John, Jon Quinn, and Chuck are praised for expertise and friendly service across roofing, gutters, windows, and broader exterior projects.
Highland Roofing Group delivers consistent quality across painting, roofing, and exterior work. Reviewers highlight Diana and Jaime's hands-on involvement, transparent communication with photos and daily updates, and meticulous cleanup. Staff negotiate insurance claims effectively and stay within estimates. Repeat customers credit their attention to detail and professional respect for homes and property. The crew handles everything from storm damage to roof replacements, gutter work, and full exterior painting projects. Their Owens Corning partnership transfers 10-year warranties to future homeowners. Reviewers repeatedly praise timely completion, no hidden costs, and care that feels personal rather than transactional.
Last updated 2026-09-15