Highland Roofing Group delivers consistent quality across painting, roofing, and exterior work. Reviewers highlight Diana and Jaime's hands-on involvement, transparent communication with photos and daily updates, and meticulous cleanup. Staff negotiate insurance claims effectively and stay within estimates. Repeat customers credit their attention to detail and professional respect for homes and property.
The crew handles everything from storm damage to roof replacements, gutter work, and full exterior painting projects. Their Owens Corning partnership transfers 10-year warranties to future homeowners. Reviewers repeatedly praise timely completion, no hidden costs, and care that feels personal rather than transactional.
Most jobs deliver solid roofing and gutter work with clean-up and fast turnaround. Owner Chris handles insurance coordination well and keeps crews courteous, though some older inquiries went unanswered.
Twenty reviews span roof inspections, leaks, replacements, and gutter work. Technicians Cobey Howard, Jacob Harrison, Chris, Nick, Todd, and Jordan appear repeatedly and are praised for expertise, responsiveness, and clear explanations without pressure. Insurance processing emerges as a consistent strength-clients mention staff helping navigate claims, photograph hail damage effectively, and secure approvals. One reviewer noted that a competing company's poor documentation cost them coverage, while Forever's detailed circling of damage succeeded. Scheduling is fast (often same- or next-day). Crews work efficiently, clean up thoroughly, and handle complicated installs in single days. Staff friendliness and veteran hiring are mentioned alongside workmanship quality. The business feels family-run and customer-focused. A receptionist named Sherry is credited with warm follow-up and clear communication. Warranty information and roof aging are explained plainly. No negative feedback appears in these 20 reviews.
All four reviews are one-star. Customers report cancelled appointments, missed service windows, incomplete repairs, and aggressive upselling. No positive feedback appears in the available reviews.
Last updated 2026-08-26