Business data from Google Business Profile, checked 2026-09-15. Facts from the business's own website were fetched 2026-08-19.
Highland Roofing Group delivers consistent quality across painting, roofing, and exterior work. Reviewers highlight Diana and Jaime's hands-on involvement, transparent communication with photos and daily updates, and meticulous cleanup. Staff negotiate insurance claims effectively and stay within estimates. Repeat customers credit their attention to detail and professional respect for homes and property.
The crew handles everything from storm damage to roof replacements, gutter work, and full exterior painting projects. Their Owens Corning partnership transfers 10-year warranties to future homeowners. Reviewers repeatedly praise timely completion, no hidden costs, and care that feels personal rather than transactional.
Most jobs deliver solid roofing and gutter work with clean-up and fast turnaround. Owner Chris handles insurance coordination well and keeps crews courteous, though some older inquiries went unanswered.
Every interaction reviewers describe involves staff who answer quickly, explain the work clearly, and respect the property. Named technicians like Cobey Howard, Chris, Jacob, Todd, and Jordan show up on time, ask good questions, and solve problems with attention to detail-whether fixing a roof leak in minutes or spending days organizing insurance documentation so claims get approved. The company handles the paperwork side of roofing almost as carefully as the shingles themselves. Customers mention staff members following up by phone or email, sending photos of their work, and even returning to check on minor concerns weeks later at no charge. On bigger jobs, installation crews finish in a single day while leaving the property clean.
All four reviews are one-star. Customers report cancelled appointments, missed service windows, incomplete repairs, and aggressive upselling. No positive feedback appears in the available reviews.
Last updated 2026-09-15