50 low data
McPeake Roofing & Construction
5.0(1)✓ Google-verified
Not enough recent reviews yet to synthesise a reliable sentiment read for this business.
Roof ReplacementCommercial RoofingResidential Roofing
Best Choice Roofing
Roof ReplacementCommercial RoofingInspections & InsuranceRoof RepairResidential RoofingGutter Installation & Repair
- Location
- Augusta
- Services
- Roof Replacement, Commercial Roofing, Inspections & Insurance
- Reviews
- 350
- Best for
- Homeowners and business owners seeking roof work in the Augusta region who can confirm appointments directly with staff.
Business data from Google Business Profile, checked 2026-09-15. Facts from the business's own website were fetched 2026-08-18.
What reviewers think
Best Choice Roofing attracts strong praise for named crew members (Jacob Turner, Stephen, Tara Wilson, Chris, and Tammy) who combine professionalism with clear communication and personal attention. Jobs like roof replacement and inspections often complete efficiently with quality materials. However, the company struggles with appointment reliability, post-job follow-up on leaks, and property damage cleanup. Some customers report incomplete installations (missing soffit vents paired with ridge vents) that weren't fully explained upfront, and recent complaints cite unresponsive AI phone systems and delayed responses after problems surface.
Workmanship generally satisfies when crews show up and finish as promised, but inconsistency in communication, timely follow-up, and damage liability damages trust. Better experiences cluster around direct contact with known staff; worst ones involve missed appointments, unanswered callbacks, and roof leaks that linger unresolved after installation.
Praised for
- professional crew and teamwork
- quality materials and workmanship
- responsive staff (Tara, Jacob, Stephen, Chris, Tammy)
- thorough inspection and consultation
- good value for price
skilled-workmanshipquality-materialsresponsive-communicationpunctualfair-pricingcleans-up-after-job
Best for: Homeowners and business owners seeking roof work in the Augusta region who can confirm appointments directly with staff.
Strengths
- named specialists with strong customer testimonials (Tara, Jacob, Stephen)
- quality materials and professional installation teams
- free inspections and consultations
Worth knowing
- Jacob Turner, Stephen, Chris, and Tammy named for excellent communication and professionalism
- Tara Wilson praised for insurance claim navigation and detailed explanations
- Roof replacements typically completed within one day (though sometimes extend to two)
- Ridge vents installed without always explaining need for paired soffit vents and baffles
- AI phone system draws complaints for unresponsiveness to basic requests
- Multiple 1-star reviews cite missed appointments with no advance notice and callback delays
How it compares
- Rated 4.5 against a 4.77 average across the 919 roof replacement businesses listed here.
- Has more Google reviews than 96% of the businesses in this directory.
How did this business earn its score?
How We Score Star rating 67
Review volume 100
Review recency 100
Review sentiment 48
Profile completeness 100
Verification 30
Rating breakdown
5
299
4
7
3
3
2
2
1
39
Questions people ask
- Do they offer free inspections?
- Yes, the company lists free inspections as a service.
- How long does a typical roof replacement take?
- Most replacements complete in one day, though some projects extend to two days.
- Do they work with insurance companies?
- Yes, they assist with insurance claims; one reviewer named Tara Wilson specifically praised for her insurance navigation and clear explanations.
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All 27 reviews award five stars. Dwayne and his crew consistently finish roof replacements in a single day, leave job sites clean, and communicate clearly about pricing and options. Work spans 35+ years in Augusta and nearby areas with no reported issues.
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