What time does Augusta Roofing Experts open?

The business lists seven days of hours on Google; call ahead to confirm, as phone calls outside those hours have drawn complaints of rude responses.

Do you need a written agreement before work starts?

Multiple reviews report work begun without explicit written confirmation. Clarify all terms in writing before the crew arrives.

Augusta Roofing Experts

Updated 2026-08-26 · 7,031 reviewed · 1,627 listed · Scored from 24 Google reviews · How we rank ›

3.0(24) 41 low data composite score See reviews on Google

Roof ReplacementRoof RepairMetal RoofingCommercial RoofingResidential RoofingGutter Installation & RepairRoof Inspection & Insurance Claims

Services: Roof Replacement, Roof Repair, Metal Roofing
Reviews: 24

What recent reviews say

Half the reviews are five-star; half are one or two-star, with no middle ground. Where work got done as agreed, customers praise speed and quality. But 50% report hostile initial contact, unauthorized work starts, denied warranty claims, and aggressive payment collection including legal threats.

Based on limited recent reviews, so treat this as low-confidence.

Praised for

quick response to estimates
thorough, professional repair work
reliable completion on schedule

skilled-workmanship

Strengths

rapid turnaround on estimates
completes jobs efficiently when authorized
customers praise finished work quality

Worth knowing

Owner Will is primary point of contact for estimates and disputes
metal roof installed 6+ years ago leaked within two years, warranty denied as expired at six months
multiple reviews report work crews arriving without scheduled appointment confirmation
aggressive evening phone calls (8-10 PM) for payment collection
one customer reports threats of lien for unpaid balance

How it compares

Rated 3 against a 4.63 average across the 1084 roof replacement businesses listed here.
Has more Google reviews than 64% of the businesses in this directory.

How we scored this

How We Score

Star rating 23

Review volume 61

Review recency 0

Review sentiment 41

Profile completeness 75

Verification 0

Rating breakdown

Common questions

What time does Augusta Roofing Experts open?: The business lists seven days of hours on Google; call ahead to confirm, as phone calls outside those hours have drawn complaints of rude responses.
Do you need a written agreement before work starts?: Multiple reviews report work begun without explicit written confirmation. Clarify all terms in writing before the crew arrives.

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R L Hayes Roofing & Repairs

4.7(166)✓ Google-verified

Work quality splits sharply: older reviews praise fast scheduling and solid craftsmanship, but recent jobs (post-hurricane demand) show repeated patterns of no-shows, incomplete repairs, recurring leaks, and unresponsive staff. Rocco and Blake's handling of damage claims and customer follow-up has drawn specific criticism across multiple 2024-2025 disputes involving tarps, roof replacements, and insurance coordination.

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47 low data

Superior Commercial Contracting

1.0(1)✓ Google-verified

One review flags unsafe driving by company vehicle on I-20. Evidence is extremely limited; no feedback on actual roofing work or customer service.

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Southpaw Roofing

4.9(412)✓ Google-verified

Repeat customers and referrers consistently praise Southpaw for fast scheduling, fair estimates, and polished finishes on repairs and replacements. Staff like Heather Johnson, Zach, and Jimmy Brown earn specific mention for responsiveness and clarity, though one customer reported multiple missed start dates and poor communication during the actual job. The team handles everything from gutter installation to roof tune-ups and closes jobs in a day or two. Cleanups are thorough, and warranty callbacks are honored without hesitation. Realtors send clients their way because the work and price align with expectations.

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Augusta Roofing Experts

What recent reviews say

Strengths

Worth knowing

How it compares

How we scored this

Rating breakdown

Common questions

Similar roofing contractor nearby

R L Hayes Roofing & Repairs

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Southpaw Roofing

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