- Can American CGR work outside Marietta if needed?
- Yes. Reviewers noted the team has gone outside their normal service area to accommodate customer requests, such as a gutter guard replacement project outside their typical zone.
- Do they clean gutters by hand, or use vacuums?
- Hand cleaning. One customer specifically praised their practice of using ladders, getting on the roof, and physically cleaning elbows rather than using ground-based vacuums.
- Will they diagnose roof issues at no charge?
- Based on recent experience, yes. When a customer suspected a leak near a screened porch, the crew investigated and identified the actual cause (loose siding) at no charge.