Most recent jobs show strong execution: fair pricing, GAF materials, and prompt service when leaks threaten. One old complaint about missed estimate appointments and poor record-keeping, but recent work is consistently praised.
Based on limited recent reviews, so treat this as low-confidence.
All eight reviews are five-star. Customers consistently praise quick turnaround (jobs completed in a day), fair pricing that beats competitors, and personalized communication led by Nicole. Work is described as thorough and professional; multiple reviewers finished under budget.
From day one, Eben Gray's handles repairs with same-day response when possible and replaces roofs in single shifts. Collin, Tony, Allen, and others earn consistent praise for honesty during consultations, patience answering questions, and site oversight. They match shingle colors precisely after storm damage, bring magnets for metal cleanup, and send email photo updates before crew arrival. Customers report fair pricing, zero pressure tactics, and crews that finish on schedule. Family-owned across 20+ years, they serve the Augusta area and surrounding towns.
Jeremy and his crew handle inspections, repairs, and full replacements with clear explanations and no pressure. Homeowners consistently praise their speed, professional manner, and willingness to clean up thoroughly after each job.
Last updated 2026-08-26