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Williams Family Roof Repair

Updated 2026-09-15 · 43,723 reviewed · 998 listed · Scored from 71 Google reviews · How we rank ›

4.7(71) 84 composite score See reviews on Google ✓ Google-verified
Roof RepairRoof ReplacementMetal RoofingInspections & InsuranceCommercial Roofing
Williams Family Roof Repair
Location
Gwinnett Place, Duluth
Services
Roof Repair, Roof Replacement, Metal Roofing
Reviews
71
Best for
homeowners with active leaks, storm damage, and insurance claims to file

Business data from Google Business Profile, checked 2026-09-15. Facts from the business's own website were fetched 2026-08-19.

What reviewers think

Storm damage, aging roofs, and leak issues kept Williams Family Roof Repair busy across Duluth. Miguel and Billy showed up the same day for inspections, explained damage candidly, and coordinated with insurers to get claims approved. The crew finished jobs fast-most full replacements in a single day-then went over yards with magnets to clear nails and tarped landscaping before starting. Reviews emphasize the honesty: when a roof didn't need full replacement, they said so. Shingle selection got personal attention; flashing details matched new gutters; structural rot got fixed properly.

Customers named Miguel as project manager and Billy as the lead they'd call back for anything exterior. Warranties on workmanship and material choices (GAF shingles, Duro-Last membrane for commercial work) came up repeatedly. Neighbors noticed the quality finish. Nobody reported leaks, missed deadlines, or regret.

Praised for
  • fast response and scheduling
  • clear communication and honest advice
  • skilled workmanship and attention to detail
  • thorough cleanup and debris removal
  • insurance claim coordination
punctualfair-pricingskilled-workmanshipquality-materialsresponsive-communicationcleans-up-after-jobwarranty-honoredinsurance-claim-help
Best for: homeowners with active leaks, storm damage, and insurance claims to file

Strengths

  • responds same day to calls and inspections
  • coordinates with insurance adjusters and handles claims
  • finishes most full replacements in one day
  • thorough cleanup including magnetic nail sweep

Worth knowing

  • Miguel (project manager) coordinates with insurance and provides thorough roof inspections
  • Billy (lead/owner) handles estimates and customer communication
  • crew uses magnetic sweeps to remove nails after job completion
  • 10-year labor warranty and lifetime manufacturer warranty offered on shingles
  • GAF Charcoal shingles and Duro-Last commercial membranes specified
  • emergency same-day patch work available for active leaks
  • completed commercial Duro-Last roof replacement in 2 days
  • replaced rotted fascia and 2x4s without charging extra

How it compares

  • Rated 4.7 against a 4.79 average across the 811 roof repair businesses listed here.
  • Has more Google reviews than 68% of the businesses in this directory.

How did this business earn its score?

How We Score
Star rating 79
Review volume 81
Review recency 100
Review sentiment 81
Profile completeness 100
Verification 30

Rating breakdown

5
55
4
15
3
0
2
0
1
1

Questions people ask

How fast can you respond if I have an active roof leak?
Miguel can typically arrive the same day to inspect. If water is getting inside, the crew can do temporary patch work that day to stop the leak until full repair or replacement is scheduled.
Do you help with insurance roof claims?
Yes. Miguel meets with the insurance adjuster at your home, explains the damage, and works to get the claim approved. Customers report he coordinates thoroughly and follows up until settlement.
How long does a full roof replacement take?
Most residential replacements are finished in one day. The crew prepares the site, removes the old roof, repairs any damaged decking, installs new materials with proper flashing and ventilation, and cleans up thoroughly.

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Last updated 2026-09-15