Straightline GA

Updated 2026-08-26 · 7,031 reviewed · 1,627 listed · Scored from 9 Google reviews · How we rank ›

4.1(9) 52 low data composite score See reviews on Google ✓ Google-verified

Roof Inspection & Insurance ClaimsCommercial RoofingRoof ReplacementRoof RepairResidential Roofing

Services: Roof Inspection & Insurance Claims, Commercial Roofing, Roof Replacement
Reviews: 9

What recent reviews say

Five years of repeat jobs with no issues reported by loyal clients; Hans responds quickly and handles insurance reinstatement smoothly. But two one-star reviews document missed appointments and weeks of no-callback on a failed repair, creating real doubt about consistency.

Based on limited recent reviews, so treat this as low-confidence.

Praised for

quick response and repair
reliable craftsmanship
thorough cleanup
insurance claim help

responsive-communicationskilled-workmanshipcleans-up-after-jobinsurance-claim-help

Best for: homeowners needing fast roof repairs and insurance claim support.

Strengths

same-day or next-day response on calls
handles insurance documentation
repeats business with satisfied families

Worth knowing

Hans Miller is the owner/main technician
typical turnaround is next-day repair for urgent leaks
handles insurance reinstatement as part of work
five-year repeat client base with zero issues reported in those relationships
no-show and callback failures span recent (4 years ago) and older (4 years ago) reviews, suggesting a pattern

How it compares

Rated 4.1 against a 4.74 average across the 651 roof inspection & insurance claims businesses listed here.
Has more Google reviews than 50% of the businesses in this directory.

How we scored this

How We Score

Star rating 67

Review volume 43

Review recency 1

Review sentiment 50

Profile completeness 75

Verification 0

Rating breakdown

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Best Choice Roofing

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Alan Townsend Roofer

4.4(148)✓ Google-verified

Alan Townsend arrives fast, finds leaks other roofers miss, and prices fairly. His crew works cleanly and finishes fast, matching shingles by eye after 40 years in the trade. One complaint alleges incomplete work on vents and flashing three years ago, leaving the homeowner needing repairs elsewhere. Reviewers trust him enough to refer family and handle storm damage while waiting on insurance. He does roof repairs, replacements, and inspections across Columbus and surrounding areas, often completing jobs in a day or less. Many mention getting estimates the next morning after calling.

Roof Inspection & Insurance ClaimsCommercial RoofingMetal Roofing

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Straightline GA

What recent reviews say

Strengths

Worth knowing

How it compares

How we scored this

Rating breakdown

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Alan Townsend Roofer

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