Do they help with insurance claims?

Yes. Chris George and the team assist with insurance documentation and coordination on storm damage like fallen trees and roof leaks.

Who should I ask for if I need duct cleaning?

Jada is specifically named across multiple reviews for professional duct cleaning work and responsiveness.

What service areas do they cover?

Their website lists Alpharetta, Buford, Athens, Braselton, Clarkesville, Clermont, Cleveland, and Commerce in north Georgia.

Southern States Home Pros

Updated 2026-09-15 · 43,723 reviewed · 998 listed · Scored from 104 Google reviews · How we rank ›

4.8(104) 76 composite score See reviews on Google ✓ Google-verified

Roof RepairCommercial RoofingInspections & InsuranceRoof ReplacementResidential RoofingGutter Installation & Repair

Services: Roof Repair, Commercial Roofing, Inspections & Insurance
Reviews: 104
Best for: homeowners needing duct cleaning, bathroom remodels, or AC repair in north Georgia

Business data from Google Business Profile, checked 2026-09-15. Facts from the business's own website were fetched 2026-08-19.

What reviewers think

Most reviewers praise specific technicians like Jada and Chris for their knowledge, responsiveness, and fair pricing on duct cleaning, bathroom remodels, and AC repairs. Kyle and Jamie impressed clients with daily cleanup and attention to detail on two-bathroom projects. However, recent reviews detail a basement remodel that ran five months past deadline, left items unfinished, and included harassment for early payment. One customer reported being ghosted after scheduling an appointment. The pattern suggests strong individual performance on service work but inconsistent project management on larger jobs.

The company's owner Dave and technicians Justin and Chris receive consistent praise for walking clients through options without pushiness, helping with insurance claims on storm damage, and competitive pricing. Service areas span north Georgia towns including Alpharetta, Buford, and Athens. Their website lists 20+ years combined experience and a broad service menu beyond roofing and gutters.

Praised for

skilled technicians by name (Jada, Kyle, Jamie, Chris, Justin)
upfront pricing and communication
attention to detail and cleanup
responsive and quick to respond
insurance claim support

skilled-workmanshipresponsive-communicationfair-pricingcleans-up-after-jobinsurance-claim-help

Best for: homeowners needing duct cleaning, bathroom remodels, or AC repair in north Georgia

Strengths

named technicians known for responsiveness (Jada, Chris, Kyle, Jamie)
handles insurance claims on storm damage
competitive pricing and transparent estimates
daily cleanup on jobs

Worth knowing

Jada praised for duct cleaning work across multiple reviews
Kyle and Jamie noted for bathroom remodel details and daily cleanup
Chris George handles insurance claims and storm damage coordination
Justin diagnosed HVAC issues and added preventive measures
Owner Dave mentioned as customer-focused and cost-conscious
Recent basement remodel ran five months behind schedule (November 2025 to spring 2026) and left items incomplete

How it compares

Rated 4.8 against a 4.79 average across the 811 roof repair businesses listed here.
Has more Google reviews than 78% of the businesses in this directory.

How did this business earn its score?

How We Score

Star rating 85

Review volume 88

Review recency 94

Review sentiment 50

Profile completeness 75

Verification 30

Rating breakdown

100

Questions people ask

Do they help with insurance claims?: Yes. Chris George and the team assist with insurance documentation and coordination on storm damage like fallen trees and roof leaks.
Who should I ask for if I need duct cleaning?: Jada is specifically named across multiple reviews for professional duct cleaning work and responsiveness.
What service areas do they cover?: Their website lists Alpharetta, Buford, Athens, Braselton, Clarkesville, Clermont, Cleveland, and Commerce in north Georgia.

Contact

Phone: +1678-856-8008
Website: https://www.sshomepros.com/

Last verified 2026-09-15

Opening hours

Monday: 07:00-20:00
Tuesday: 07:00-20:00
Wednesday: 07:00-20:00
Thursday: 07:00-20:00
Friday: 07:00-20:00
Saturday: 09:00-15:00
Sunday: Closed

As listed on Google.

From their website

Services listed

Kitchen and bathroom remodelingElectrical panel upgradesCustom basement finishingHVAC installations and upgradesOutdoor pavilion and gazebo constructionInterior and exterior paintingDecks, covered patios, and fencingEV charger installations

Operating:20+ years of combined industry experience

As published by the business on its own website; not independently verified.

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Southern Gutter Protection and Roofing

4.9(120)✓ Google-verified

Most jobs finish on schedule and efficiently, with crews showing up prepared and getting the work done without mess. Ben Silver personally oversees projects and responds fast to callbacks; his team (Matt, Marshall, Elijah among them) handles everything from 6-inch gutter installs to leaf guard systems and related repairs like rotted fascia and flashing. Pricing lands well below larger competitors while delivering professional results that exceed expectations. A roofing company owner reports using Ben's crew on over 100 projects without issues. Customers consistently praise their knowledge, politeness, and willingness to spot and fix problems beyond the original scope. Downtime between estimate and job is typically days rather than weeks.

Roof ReplacementGutter Installation & Repair

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