- What happens if I find a leak after they finish the roof?
- Derek returns promptly to inspect. If the issue is under warranty, he fixes it at no cost. If it falls outside the original scope, he may still complete the repair for free if it relates to the work done.
- How do they handle an insurance claim?
- Derek comes out, does a thorough inspection (often with a drone), documents damage clearly, explains the findings to you, and works directly with the insurance adjuster to push for a full replacement approval rather than partial patches.
- Do they work on steep roofs or unusual angles?
- Yes. They use drone inspection to assess difficult roofs and provide fair quotes for steep-slope and tile work, even when other roofers estimate high.