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SERVPRO of North Fulton

Updated 2026-09-15 · 43,723 reviewed · 998 listed · Scored from 197 Google reviews · How we rank ›

4.8(197) 90 composite score See reviews on Google ✓ Google-verified
Roof RepairInspections & InsuranceRoof ReplacementResidential RoofingMetal Roofing
SERVPRO of North Fulton
Location
Atlanta
Services
Roof Repair, Inspections & Insurance, Roof Replacement
Reviews
197
Best for
homeowners managing water, fire, or mold damage who value transparent assessment and daily communication.

Business data from Google Business Profile, checked 2026-09-15. Facts from the business's own website were fetched 2026-08-19.

What reviewers think

Customers consistently report rapid arrival and hands-on problem-solving, especially for water and fire damage. Teams like Johan, Alex, and Juan arrive quickly, explain next steps clearly, and often complete drying or assessment in under 24 hours without unnecessary structural work.

Staff named throughout reviews include Brittany Narey, Jeff, Alex, Johan Bassi, Mario Martinez, Juan, Rafael, and Chris White, each praised for professionalism and daily follow-up communication. The company's approach to fire damage assessment is notably thorough and transparent in writing.

Praised for
  • responsive teams
  • professional communication
  • quick response times
  • skilled damage assessment
  • damage resolved without demolition
punctualskilled-workmanshipresponsive-communicationcleans-up-after-job
Best for: homeowners managing water, fire, or mold damage who value transparent assessment and daily communication.

Strengths

  • Same-day or 24-hour response and drying
  • Damage assessment without unnecessary demolition
  • Named staff with consistent follow-up

Worth knowing

  • Brittany Narey (manager) assesses fire damage and provides written assessments
  • Teams including Alex, Johan Bassi, Juan, Rafael, and Chris White named for responsiveness
  • Water damage completed in 24-hour turnaround reported multiple times
  • Restoration work coordinated with insurance and other contractors

How it compares

  • Rated 4.8 against a 4.79 average across the 811 roof repair businesses listed here.
  • Has more Google reviews than 89% of the businesses in this directory.

How did this business earn its score?

How We Score
Star rating 86
Review volume 100
Review recency 100
Review sentiment 81
Profile completeness 100
Verification 30

Rating breakdown

5
187
4
1
3
0
2
2
1
7

Questions people ask

How quickly can you respond to water or fire damage?
Multiple reviews report arrival within hours and drying completion in 24 hours. Teams are available 7 days a week.
Do you always need to demolish parts of my home to fix water damage?
No. Reviewers report that Johan's team addressed water damage without demolition, and the company emphasizes preservation where possible.
Will you explain what needs to be done and follow up?
Yes. Staff provide written assessments for fire damage, daily check-in visits during drying, and coordination with plumbers or other contractors.
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Last updated 2026-09-15