Most calls bring urgent help. Brianna, Carey, Ryan, Shane and Adam arrive fast, explain what happens next, and handle water and mold damage with genuine care. A few customers hit friction over incomplete repair lists and subcontractor disputes, but recent reviews show SERVPRO resolved conflicts and built trust back.
The team's strength is their hands-on approach: staff stay on site for hours or days, answer questions honestly, and check their work before leaving. Experienced technicians like Ryan and Brianna have earned specific praise for arriving within an hour of emergency calls and turning chaotic situations into calm, managed processes.
Both reviewers experienced prompt inspections with clear communication. Jacob handled the work professionally, conducting thorough walkthroughs and responding within 24 hours.
Jacob and James lead a team that responds fast and shows up to listen before selling. On roof leaks, replacements, and repair work, they finish clean and stand behind the job; several reviews note fair pricing and willingness to address problems at no charge when appropriate. Neighbors ask who did the work, and referrals come steady from satisfied clients and local realtors alike.
Review evidence is limited. Robertson Construction serves the Macon area and surrounding regions across multiple states, offering roof repair, replacement, storm damage, and gutter work.
Last updated 2026-08-26