Fast-responding water mitigation team with named staff (Russell, Reggie, Von, Levi) earning consistent praise for professionalism and thoroughness on emergency calls. One high-profile restoration case stalled for six months with communication breakdown, unauthorized charges, and billing disputes, though mitigation itself was executed well.
The company's strength lies in rapid field response and crew competence on damage assessment and initial remediation. Restoration projects appear to carry higher risk of delay and billing friction, particularly across extended timelines or complex multi-phase work.
Strong technical reputation on metal roof repairs and complex leaks, with crews praised for organization and daily progress reports. Multiple complaints about incomplete initial work, follow-up calls for fixes, and unsafe driving by staff that reflects poorly on the company.
Older reviews praise delivery and staff, but recent feedback flags front-desk attitude and payment inflexibility. Limited recent evidence.
Reviewers consistently praise Mirko and CRES Builders for turning basement and outdoor projects into finished spaces that feel permanent. Weekly snapshots, daily site visits, and transparent payment plans keep homeowners informed and confident from start to finish.
Last updated 2026-08-26