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SERVPRO of Baldwin, Putnam and Jones Counties

Updated 2026-09-15 · 43,723 reviewed · 998 listed · Scored from 127 Google reviews · How we rank ›

4.8(127) 84 composite score See reviews on Google ✓ Google-verified
Roof ReplacementRoof RepairCommercial RoofingResidential RoofingInspections & Insurance
SERVPRO of Baldwin, Putnam and Jones Counties
Location
Milledgeville
Services
Roof Replacement, Roof Repair, Commercial Roofing
Reviews
127
Best for
homeowners with water or fire damage who value rapid response and detailed rebuild work.

Business data from Google Business Profile, checked 2026-09-15. Facts from the business's own website were fetched 2026-08-26.

What reviewers think

Most work delivered with speed and attention to detail. Major water and fire damage jobs show coordinated effort across multiple crews, with technicians like Jesse, Malik, Chris, Corey, and others earning specific praise for thoroughness and politeness. Insurance companies trust their estimates enough to skip their own adjusters. However, a small portion of customers report dropped callbacks during surge periods or initial response delays that led them to hire competitors.

The roofing and rebuild work stands out: sheet rock, trim, and paint matching is precise, water damage to walls becomes invisible, and crews clean up after themselves. Technicians explain their approach and catch hidden problems like water-pipe failures. Despite occasional friction with insurance funding timelines, the team works through obstacles to keep projects moving.

Praised for
  • quick response to emergencies
  • skilled technicians by name
  • thorough follow-through on complex damage
  • respectful property handling and cleanup
  • strong coordination across teams
punctualskilled-workmanshipresponsive-communicationcleans-up-after-jobquality-materials
Best for: homeowners with water or fire damage who value rapid response and detailed rebuild work.

Strengths

  • Named technicians widely praised for skill and courtesy
  • rapid response to emergencies with equipment on-site same day
  • insurance company trust (skip adjuster verification)
  • detailed coordination across large, multi-phase projects

Worth knowing

  • Owner Josh takes calls from the road and dispatches teams the same afternoon
  • technicians named include Jesse, Malik, Chris, Corey, Kevin, Dillon, De'Adrian, Skyler, Ashley, Tyler, Ethan, Kolandis, Zeke
  • water damage rebuild includes precision sheet rock, trim, and paint matching
  • techs catch hidden problems (e.g., water-pipe failures behind walls)
  • crew cleans job site before leaving
  • insurance companies rely on their estimates without sending separate adjusters

How it compares

  • Rated 4.8 against a 4.77 average across the 919 roof replacement businesses listed here.
  • Has more Google reviews than 82% of the businesses in this directory.

How did this business earn its score?

How We Score
Star rating 85
Review volume 91
Review recency 100
Review sentiment 67
Profile completeness 100
Verification 30

Rating breakdown

5
120
4
2
3
1
2
0
1
4

Questions people ask

How quickly do you respond after I call?
Owner Josh and the team aim to dispatch crews the same afternoon; early the next morning, remediation work typically begins. One recent customer had the crew on-site that afternoon.
Do you work with my insurance company?
Yes. Insurance companies trust SERVPRO estimates enough that they often skip sending their own adjuster. The team coordinates with insurers and handles funding delays.
Will your crew clean up after the job?
Yes. Technicians are noted for cleaning the job site before leaving. One customer specifically praised the cleanup after mold remediation and rebuild.

Similar roofing contractor nearby

Residential Concerns
64 low data

Residential Concerns

5.0(1)✓ Google-verified

One reviewer praised the owner for starting and finishing on schedule, delivering quality work at fair prices, and showing strong professional standards. Limited evidence available.

Residential RoofingRoof ReplacementRoof Repair
Apex Roofing
93

Apex Roofing

5.0(181)✓ Google-verified

Apex's team, led by owner Ben and crew members including Ryan Patterson, Ryan Anderson, and John, shows up on time and stays involved from estimate through final inspection. Reviewers consistently mention fair pricing, careful workmanship (roofing, gutters, metal work), and crews who clean up thoroughly. One customer found a $1200 problem misdiagnosed by competitors and was charged nothing when Apex staff discovered the real issue; another elderly homeowner praised staff patience and savings. Metal and shingle roofs alike draw praise for durability. Repeat customers cite multi-year relationships across rental and personal properties. The owner checks progress on jobs and personally inspects completion work. Staff provide photo documentation that has helped customers win warranty claims with previous contractors.

Roof ReplacementInspections & InsuranceGutter Installation & Repair

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Last updated 2026-09-15