50 low data
T & R Construction Roofing
5.0(2)
Not enough recent reviews yet to synthesise a reliable sentiment read for this business.
Roof ReplacementResidential Roofing
SERVPRO of Athens
Roof ReplacementRoof RepairResidential RoofingMetal RoofingCommercial RoofingRoof Inspection & Insurance Claims
- Services
- Roof Replacement, Roof Repair, Residential Roofing
- Reviews
- 285
What recent reviews say
Most jobs bring a crew within hours who work efficiently, explain the process clearly, and stay in touch. Named staff like Sean, Ernesto, Lenin, and Talena repeatedly earn praise for responsiveness and care, especially during water emergencies. The team handles insurance paperwork and goes unprompted to troubleshoot problems. A handful of complaints surface over property damage and mismatched website claims, but the business's track record across nearly 300 reviews shows sustained customer loyalty.
Strength lies in emergency response and mitigation work: water damage, mold removal, and fire restoration. Roofing appears as one of many services. Staff names appear often and positively, suggesting team stability. One older complaint mentions an 83-year-old left with an unfinished home; another flags a single broken counter and hidden picture frame.
Praised for
- responsive staff and quick arrival
- professional and polite crew
- communicates throughout job
- helps with insurance claims
- goes above and beyond
responsive-communicationcleans-up-after-jobinsurance-claim-helppunctualskilled-workmanship
Best for: homeowners with water damage, mold, or fire emergencies needing fast, insured mitigation and insurance claim support
Strengths
- arrives within one hour on emergency calls
- named technicians consistent across reviews
- handles full insurance communication
- additional troubleshooting at no charge
Worth knowing
- Sean Place noted for midnight emergency response and consistent contact during multi-week mitigation
- Talena made three unpaid site visits to help troubleshoot cigarette odor issue
- Team regularly completes insurance paperwork and communicates with carriers
- Staff include Lenin, Blake, Ernesto, Devon, Randy, Anthony, Bradley, Sean, Jorge, Hunter, Andrew, James, Austin, Johnny, Brandon, Blayze
How it compares
- Rated 4.8 against a 4.63 average across the 1084 roof replacement businesses listed here.
- Has more Google reviews than 96% of the businesses in this directory.
How we scored this
How We Score Star rating 86
Review volume 100
Review recency 100
Review sentiment 67
Profile completeness 100
Verification 30
Rating breakdown
5
269
4
1
3
2
2
1
1
12
Common questions
- How quickly can SERVPRO respond in an emergency?
- Multiple reviews report arrival within one hour of the initial call, including one crew that arrived at midnight for a flooded basement and kitchen.
- Do they handle insurance paperwork?
- Yes. Reviewers note the team takes full responsibility for communication and reports to insurance companies and works directly with carriers.
- What areas do they serve?
- They serve Athens, Bogart, Watkinsville, Comer, Commerce, Nicholson, Statham, and Winterville according to their website.
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Residential RoofingMetal RoofingRoof Inspection & Insurance Claims