Most customers experience prompt communication and honest advice throughout their roof work, with named staff like Kyle Kerns, Matt Hopkins, and Andrew standing out for follow-up and problem-solving. One recent job left a customer's attic scattered with broken decking, shingle fragments, and exposed nails after roof replacement, contradicting the company's typical daily cleanup and attention to detail praised in other reviews.
Staff help navigate insurance claims and provide detailed estimates with multiple pricing options and material lists. Crews complete jobs efficiently (some in a single day), catch secondary issues like faulty gutters, and send photos during work. The tension between this strong track record and one significant cleanup failure leaves questions about consistency.
Don and his team handle roof work start to finish with speed and care. Staff like Anthony, Brittney, Melvin, Ron, and Teddy guide customers through insurance claims, explain options clearly, and leave yards spotless. A roof replacement happens in a day; a missing shingle gets fixed free when the crew is nearby. Pricing matches quotes with no surprises.
Eddy, Jacob, David, Will, Brandon and their teams consistently deliver roof replacements, repairs, and gutter work completed in one day with spotless cleanup. They handle insurance claims end to end, advocate with adjusters, and leave customers paying zero out of pocket or pleasantly surprised by affordability. Communication is immediate, site work is precise, and crew professionalism runs throughout the operation. Every reviewer named a staff member by first name, praising their availability and straight talk. Customers across Roswell, Alpharetta, and Atlanta report that on-time arrival, thorough leak checks, and respect for the home define the experience. Realtors trust them enough to refer clients repeatedly.
Most customers report smooth roof replacements backed by strong help navigating insurance approvals. Named staff like Christopher, Joe, Breanne, and Branden earned particular praise for persistence with stubborn insurers and for inspection work with drone documentation. One reviewer flagged gutter damage and salesmanship concerns, though roof quality itself was not disputed.
Last updated 2026-08-26