One long-term customer praised next-day repair service and crew continuity after a skylight leak six years post-install. Another buyer faced three missed appointments when seeking warranty service and lost contact with the owner after purchase.
Based on limited recent reviews, so treat this as low-confidence.
Macon Roofing Company delivers strong results on major jobs: reviewers praise rapid roof replacements, tidy cleanup, and honest pricing. Serious complaints center on material substitution, missing components like gutters, and difficult communication. Review spread is wide; experiences vary significantly by job and circumstances.
One reviewer praised the finished work for its striking appearance. Evidence is limited to a single recent review.
One long-term customer praised fair pricing and accessibility, but another reported seven roofs installed in 2008 are failing early and that Bates declined to help with manufacturer claims, leaving them to seek assistance elsewhere.
Last updated 2026-08-26