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Rock House Roofing

Updated 2026-09-15 · 43,723 reviewed · 998 listed · Scored from 190 Google reviews · How we rank ›

5.0(190) 93 composite score See reviews on Google ✓ Google-verified
Residential RoofingRoof RepairCommercial RoofingInspections & InsuranceRoof ReplacementGutter Installation & RepairMetal Roofing
Rock House Roofing
Location
Milton
Services
Residential Roofing, Roof Repair, Commercial Roofing
Reviews
190
Best for
Homeowners with storm damage, insurance claims, or who need fast leak repair and full roof work.

Business data from Google Business Profile, checked 2026-09-15. Facts from the business's own website were fetched 2026-09-15.

What reviewers think

Rock House Roofing handles repairs and full replacements with speed and skill. Technicians like Alex, Chris, and Marco earn consistent praise for professionalism, fast diagnosis, and thorough work; coordinator Heather guides homeowners through the process with care. The team cleans up completely after jobs and often advocates with insurers to help customers get claims approved, sometimes absorbing small repair costs themselves. Customers consistently report quality installation done on time and within budget.

Staff members named across recent work include owner Steve, sales lead Alex Childress, technicians Chris and Marco, and coordinators Heather and Leisa. The company dispatches crews on same-day or next-day basis for storm damage and leaks, sends six-person crews for full replacements working coordinated 12-hour days, and manages multi-unit jobs without losing track of detail. One customer reported a scheduled crew chose not to work due to rain risk but rescheduled promptly; all other timeline mentions praise speed and reliability.

Praised for
  • skilled technicians (Alex, Chris, Marco, Steve)
  • responsive and quick dispatch
  • professional communication and coordination (Heather and team)
  • clean site and thorough cleanup
  • insurance claim support and advocacy
punctualskilled-workmanshipresponsive-communicationcleans-up-after-jobinsurance-claim-helpquality-materials
Best for: Homeowners with storm damage, insurance claims, or who need fast leak repair and full roof work.

Strengths

  • Same-day or next-day dispatch for storm and leak damage
  • Direct owner and senior technician involvement (Alex, Chris, Steve)
  • Proactive insurance advocacy and claims documentation
  • Skilled multi-crew coordination for large jobs

Worth knowing

  • Owner Steve personally assesses large or complex jobs
  • Alex Childress (sales/project lead) actively involved through completion and often handles insurance coordination
  • Chris and Marco lead field work
  • Heather and Leisa handle scheduling and customer coordination
  • Crews arrive at 7am for full replacements and work coordinated 12-hour days
  • Company has handled simultaneous multi-unit jobs (4 townhouses) and complex damage assessment (remarking damage on video for insurance denials)
  • Free or minimal-cost small repairs reported in two cases
  • Temporary protective patches installed during claim finalization

How it compares

  • Rated 5 against a 4.79 average across the 693 residential roofing businesses listed here.
  • Has more Google reviews than 89% of the businesses in this directory.

How did this business earn its score?

How We Score
Star rating 97
Review volume 99
Review recency 100
Review sentiment 81
Profile completeness 100
Verification 30

Rating breakdown

5
186
4
1
3
2
2
0
1
1

Questions people ask

Do you help with insurance claims?
Yes. The team works directly with insurers, documents damage thoroughly (including video evidence), and helps homeowners navigate approvals. Staff have even remarked damage on multiple inspections to support claims initially denied.
How quickly can you respond to a roof leak or storm damage?
Crews dispatch same-day or next-day for most urgent calls. Multiple recent reviews confirm rapid diagnosis and repair scheduling within days.
Will the crew clean up after the job?
Yes. Customers consistently report thorough cleanup, with one noting the site looked like the crew had never been there.
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Last updated 2026-09-15