30 low data
Advanced Roofing & Interiors
No rating yet
Not enough recent reviews yet to synthesise a reliable sentiment read for this business.
Roof ReplacementRoof RepairCommercial Roofing
Platinum Pro Roofing & Construction LLC
Gutter Installation & RepairCommercial RoofingRoof ReplacementRoof RepairMetal RoofingResidential RoofingRoof Inspection & Insurance Claims
- Services
- Gutter Installation & Repair, Commercial Roofing, Roof Replacement
- Reviews
- 71
What recent reviews say
Shane Craven and his crew build strong customer relationships by explaining roof work step by step, responding quickly to calls and emails, and staying present through insurance inspections. Reviewers consistently praise the quality of replacements and repairs, the meticulous cleanup (including magnetic sweeps for nails), and the crew's ability to finish jobs faster than promised. Two reviews flagged specific installation gaps in flashing and ice shielding, and one gutter installation leaked.
The business handles both residential and commercial work, and reviewers particularly highlight Shane's partnership through complex insurance claims, his willingness to source matching materials like gutter colors, and his crew's steady pace. Several customers reported calling for minor repairs and returning for full roof replacements, and at least two family members and a church were served across different jobs.
Praised for
- responsive communication and updates
- skilled workmanship and attention to detail
- honest expertise and careful diagnosis
- thorough cleanup and site care
- insurance claim navigation and support
punctualskilled-workmanshipresponsive-communicationcleans-up-after-jobfair-pricinginsurance-claim-helpquality-materials
Best for: Homeowners and businesses navigating insurance roof claims or needing reliable replacement work.
Strengths
- Owner Shane Craven personally manages client relationships and insurance inspections
- Meticulous cleanup including magnetic nail sweeps
- Fast job completion and daily photo/video updates for remote clients
- Transparent insurance claims guidance
Worth knowing
- Shane Craven is the owner and primary client contact; works closely with insurance adjusters
- Crew sends daily photos and videos to clients who are away during jobs
- Job site magnetic sweeps for debris removal reported in detail by multiple customers
- Full roof replacement typically completed in one day; minor repairs within two days
- Gutter color matching is a personalized detail; skylights and gutter guards installed alongside roofing
- Miguel and other crew members named in positive reviews
How it compares
- Rated 4.8 against a 4.7 average across the 738 gutter installation & repair businesses listed here.
- Has more Google reviews than 80% of the businesses in this directory.
How we scored this
How We Score Star rating 84
Review volume 81
Review recency 100
Review sentiment 70
Profile completeness 75
Verification 30
Rating breakdown
5
68
4
0
3
0
2
0
1
3
Common questions
- How quickly can Platinum Pro respond to roof leaks?
- One customer reported a leak repair completed in under 30 minutes. For new roof replacements, the crew typically finishes the job in one day and can move quickly; another customer noted they waited only about two days for a siding and soffit repair after calling.
- Will Shane attend my insurance inspection?
- Yes. Shane personally meets with insurance adjusters and guides customers through the inspection process, explaining findings and advocating for claim approval.
- Do they send photos during the job?
- Yes. The crew sends daily photos and videos of work in progress, which several customers found helpful when away from home during replacements.
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Zytek Roofing
4.8(144)✓ Google-verified
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Roof ReplacementResidential RoofingRoof Repair