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Penn Roofing, Inc

Updated 2026-09-15 · 43,723 reviewed · 998 listed · Scored from 304 Google reviews · How we rank ›

4.9(304) 92 composite score See reviews on Google ✓ Google-verified
Roof ReplacementMetal RoofingCommercial RoofingInspections & InsuranceRoof RepairResidential RoofingGutter Installation & Repair
Location
Evans
Services
Roof Replacement, Metal Roofing, Commercial Roofing
Reviews
304
Best for
Homeowners and businesses needing fast, reliable roof repair or replacement in the Augusta area.

Business data from Google Business Profile, checked 2026-09-15. Facts from the business's own website were fetched 2026-09-15.

What reviewers think

Penn Roofing moves fast. Quotes lead to jobs within days, sometimes the next day, and crews finish on schedule while leaving properties spotless. Angelo Paulos, Webb Smith, and James Wood earn repeated mentions for listening to homeowners, tracking down tricky leaks others missed, and standing behind their work until the problem is truly solved.

The company handles full replacements and repairs across residential and commercial properties, plus gutter work. Reviewers highlight detailed estimates, quality materials, and staff who visit sites during the job to catch problems early. One customer was so impressed by the response to a persistent leak that the crew didn't charge until heavy rain confirmed the fix actually held.

Praised for
  • quick turnaround from quote to completion
  • thorough cleanup after work
  • fair pricing
  • skilled crew with named technicians
  • responsive and professional communication
punctualfair-pricingskilled-workmanshipquality-materialsresponsive-communicationcleans-up-after-job
Best for: Homeowners and businesses needing fast, reliable roof repair or replacement in the Augusta area.

Strengths

  • same-day or next-day response and repair
  • detailed estimates and transparent pricing
  • named crew members with strong customer relationships
  • thorough site cleanup and attention to detail

Worth knowing

  • Angelo Paulos: named technician, praised for knowledge and delivery
  • Webb Smith: named contact person, responds within minutes to customer questions
  • James Wood: named crew lead, conducts multiple site visits during installation and oversees cleanup
  • One persistent leak that other contractors could not locate was diagnosed and repaired by Penn Roofing; crew deferred billing until heavy rain confirmed the fix held
  • Progress photos provided during large jobs

How it compares

  • Rated 4.9 against a 4.77 average across the 919 roof replacement businesses listed here.
  • Has more Google reviews than 95% of the businesses in this directory.

How did this business earn its score?

How We Score
Star rating 92
Review volume 100
Review recency 100
Review sentiment 81
Profile completeness 100
Verification 30

Rating breakdown

5
297
4
3
3
1
2
1
1
2

Questions people ask

How quickly can Penn Roofing inspect a leak?
They offer same-day inspections and often complete repairs the same day or next morning.
What happens if the repair doesn't hold?
Reviewers report the crew will follow up and will not charge until the problem is confirmed fixed after rain.
Will they clean up after the job?
Yes. Reviewers consistently note thorough cleanup, though occasionally a stray nail may remain.
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E-Z Roofing earns consistent five-star feedback for honest diagnosis, transparent pricing, and prompt responses. Homeowners often mention named staff like Colby and Vivian returning calls same-day and completing work ahead of schedule. The company has performed well on leak repairs, pipe boot replacements, and full roof replacements, particularly during hurricane recovery. One recent customer noted delays in post-hurricane work and frustrations with a slower-working crew member. Overall, trust in the owner's involvement and willingness to fix issues without added charges stands out. The business serves residential and commercial clients across Augusta, Evans, Martinez, and surrounding areas. Their website lists roof maintenance, ventilation work, gutter protection (Gutter Helmet), and fascia/soffit repair. Multiple reviewers praised the team's professionalism, willingness to preserve warranty terms, and the office's accessibility. Payment stays true to the quote, and final walk-throughs happen before invoicing. Staff names appearing in reviews include Colby (technician), Vivian (office), Jeremy (sales), and owner Joe.

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Last updated 2026-09-15