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New Image Roofing Atlanta

Updated 2026-09-15 · 43,723 reviewed · 998 listed · Scored from 117 Google reviews · How we rank ›

4.8(117) 84 composite score See reviews on Google ✓ Google-verified
Commercial RoofingRoof ReplacementRoof RepairInspections & InsuranceMetal RoofingResidential RoofingGutter Installation & Repair
New Image Roofing Atlanta
Location
Wildwood, Atlanta
Services
Commercial Roofing, Roof Replacement, Roof Repair
Reviews
117
Best for
homeowners and businesses needing fast response and insurance claim help after storms

Business data from Google Business Profile, checked 2026-09-15. Facts from the business's own website were fetched 2026-08-18.

What reviewers think

New Image Roofing delivers polished, professional service across residential and commercial projects. The team responds quickly, explains findings clearly, and follows through with quality workmanship and site cleanup.

Storm damage, leaks, and full replacements are handled efficiently. Staff like Brad, Michael, and Jonathan are named for their responsiveness. The company works insurance claims actively, even traveling outside Atlanta to resolve them. One long review flagged delays on warranty follow-ups and internal coordination gaps, though leadership addressed it in person.

Praised for
  • responsive communication
  • quick scheduling and dispatch
  • honest assessments, no upselling
  • thorough inspections and explanations
  • skilled crew, detail-oriented work
  • clean-up after job completion
  • effective insurance claim handling
responsive-communicationskilled-workmanshipquality-materialscleans-up-after-jobpunctualinsurance-claim-helpfair-pricingwarranty-honored
Best for: homeowners and businesses needing fast response and insurance claim help after storms

Strengths

  • Quick response and scheduling
  • Insurance claim advocacy and support
  • Clear communication and honest pricing
  • Thorough inspections with photo documentation

Worth knowing

  • Brad responds within 5 minutes to contact requests
  • Michael conducts inspections and coordinates larger residential projects
  • Jonathan leads crews on hail-damage replacements, completes full roofs in one day
  • Company travels outside main service area to manage insurance claims
  • Free inspection and insurance report preparation offered
  • Warranty inspections took 2+ weeks to schedule in one documented case

How it compares

  • Rated 4.8 against a 4.76 average across the 651 commercial roofing businesses listed here.
  • Has more Google reviews than 80% of the businesses in this directory.

How did this business earn its score?

How We Score
Star rating 85
Review volume 90
Review recency 94
Review sentiment 70
Profile completeness 100
Verification 30

Rating breakdown

5
109
4
1
3
0
2
0
1
7

Questions people ask

How quickly can New Image Roofing respond to a roof leak?
Contact attempts are answered within minutes; site visits are typically scheduled within days, sometimes before the next rainfall.
Does New Image Roofing help with insurance claims?
Yes. The company provides free inspections and reports for insurance, and staff actively work with insurers to secure claim approval. They have travelled outside their main service area to manage claims.
What does New Image Roofing clean up after a roof replacement?
The crew clears debris and site materials after job completion, including protection of landscaping during work.

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Nearly every call results in the same outcome: a crew that shows up on time, diagnoses roof problems accurately, and finishes work without upselling unnecessary repairs. Calvin and Robert listen carefully to what needs fixing, explain options in plain language, and coordinate jobs-from a single flashing repair to full re-roofing of a 10-building complex-with a focus on getting details right the first time. Neighbors take notice, insurance companies trust them to handle claims paperwork, and homeowners come back repeatedly for new jobs. They handle storm damage assessments, metal roofing, structural repairs, gutter work, and historical roof restorations on older homes with equal professionalism. What stands out across reviews is the combination of fast response times (same-day inspections and repairs common), transparent cost estimates lower than competitors, and a habit of catching hidden problems during tear-offs and fixing them honestly rather than padding the invoice. Photo documentation and clear explanations keep clients informed throughout the project.

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Remove & Replace, LLC
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Remove & Replace, LLC

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Remove & Replace delivers solid roofing work through a capable crew, with Victor Vásquez and team members like Luis, Yeimi, and Raul earning consistent praise for professionalism and attention to detail. Customers report work finished on schedule with clean sites and thorough follow-up. Two notable conflicts emerge: a missed commercial gutter appointment where the owner deprioritized a $5,000 job, and a warranty repair refused near the end of a three-year term. For most, the experience reflects real competence; for those needing firm commitments or warranty support, caution applies.

Commercial RoofingRoof ReplacementRoof Repair

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Last updated 2026-09-15