
WBN Group
Not enough recent reviews yet to synthesise a reliable sentiment read for this business.
From first contact through job completion, Mosaic delivers straightforward service at competitive rates. Storm response, leak repair, and insurance claim navigation all earn consistent praise for prompt communication and reasonable pricing. Technicians including Kyle, Josh, Luke, and Todd Baker are named for professionalism and attention to detail. One customer reported a missed appointment and frustration with an automated phone system; otherwise the record shows 98% five-star reviews across 124 Google assessments.
The business handles roof repairs, replacements, gutter work, and storm inspections across metro Atlanta. Their transparency during inspections, willingness to match shingles across town, and proactive insurance claim deadlines stand out. Customers repeatedly compare them favorably to larger competitors and appreciate the honest evaluation of damage, whether simple shingle replacement or extensive work.

Not enough recent reviews yet to synthesise a reliable sentiment read for this business.

Water damage and storm response arrive fast: one reviewer received a crew within an hour of basement flooding, another within 90 minutes of a third-floor leak. The teams (Jake, Chris Barry, JT, Johnny, Pat, and others named frequently) keep homeowners informed, handle cleanup thoroughly, and finish jobs in single days when possible. Staff come back repeatedly in reviews as calm under pressure. One crew deployed 49 fans and dehumidifiers to prevent further damage; another repaired drywall and fixed a bonus chip in flooring. Reviewers consistently praise the balance of speed, knowledge, and respect for their homes.

Most reviewers describe a consistently professional outfit that communicates clearly, arrives on time, and leaves the site clean. Junior (the owner/project lead) appears in many reviews as responsive and patient; customers highlight his help navigating insurance paperwork and explaining work step-by-step. One significant complaint from several months back detailed an unprofessional estimate experience, dismissive follow-up, and accusatory language from the owner. The tension between the glowing majority and that isolated negative episode warrants a candid note. Roof replacements and water damage projects dominate the positive feedback. Reviewers praise warranty details, fast turnaround (one roof installed two days after signing), and crew respect for the home. No other staff are consistently named besides Junior and occasional mention of crew member Olu.
Last updated 2026-08-26