Not enough recent reviews yet to synthesise a reliable sentiment read for this business.
Based on limited recent reviews, so treat this as low-confidence.
Five-star reviews from years past praise punctual, detail-focused work on roofs, gutters, and remodels. A recent one-star review details a basement remodel where the owner and subcontractors failed to communicate, missed deadlines by three months, and left multiple code and safety issues unresolved-requiring the homeowner to hire additional contractors for repairs.
Most customers praise Roberts for honest pricing, hands-on ownership, and clean, quality work on metal roofs and gutters. A few report installation oversights (flashing, vent sealing) and difficulty reaching the business by phone or email.
Cool Roofing responds same-day, diagnoses problems accurately, and finishes roof replacements quickly, often in a single day. Staff like Jeff and Joey are hands-on and keep homeowners informed with photos and updates, earning trust especially when insurance claims are involved.
Last updated 2026-08-26