Do they finish projects early?

Yes, multiple clients report completion ahead of schedule. One bathroom and bedroom renovation finished early and on budget; another kitchen and bathroom combo completed several days ahead of the expected timeline.

Can I talk directly to the project manager during work?

Yes. Clients describe having direct phone lines to the project manager, designer, and leadership throughout the process, with responsive communication even outside business hours.

Do they honor warranties after the project ends?

Yes. One client reports the team was responsive to small fixes under warranty years after a bathroom remodel was completed.

Intown Craftsmen

Updated 2026-09-15 · 43,723 reviewed · 998 listed · Scored from 81 Google reviews · How we rank ›

4.9(81) 86 composite score See reviews on Google ✓ Google-verified

Roof ReplacementRoof RepairResidential Roofing

Location: Lindridge-Martin Manor, Atlanta
Services: Roof Replacement, Roof Repair, Residential Roofing
Reviews: 81
Best for: Homeowners seeking full-service renovation with continuity of staff and design guidance.

Business data from Google Business Profile, checked 2026-09-15. Facts from the business's own website were fetched 2026-08-18.

What reviewers think

Intown Craftsmen delivers kitchen, bathroom, and whole-home renovations with consistent reliability and attentive service. Clients experience smooth design collaboration, direct access to project managers, early completions, and neat worksites; the team includes named designers like Gabrielle and Andrea, along with trades supervisor Russ Melton who guide material choices and manage complex structural work on older Atlanta homes.

The business handles interior and exterior projects-from basement finishing to garage repair to roof work-with fair pricing and warranty follow-up. Repeat customers and referrals are common; one client returned for a third project after initial bathroom remodels years earlier.

Praised for

responsive communication and project management
fast scheduling and early completion
skilled craftsmanship across multiple trades
careful cleanup and respect for the home
warranty support after project completion

responsive-communicationpunctualskilled-workmanshipcleans-up-after-jobwarranty-honoredfair-pricing

Best for: Homeowners seeking full-service renovation with continuity of staff and design guidance.

Strengths

Named project managers and design team with direct client access
Documented track record of early project completions
Warranty service and follow-up on completed work
Multi-trade capability (carpentry, painting, flooring, roofing, plumbing)

Worth knowing

Russ Melton leads material selection and structural work on older homes
Gabrielle and Andrea named as designers and project coordinators
Ben and Marcelo noted for construction work
Warranty honored for years after completion
Direct phone access to project manager, designer, and leadership
One client used them across three separate projects spanning years

How it compares

Rated 4.9 against a 4.77 average across the 919 roof replacement businesses listed here.
Has more Google reviews than 71% of the businesses in this directory.

How did this business earn its score?

How We Score

Star rating 89

Review volume 83

Review recency 100

Review sentiment 81

Profile completeness 75

Verification 30

Rating breakdown

Questions people ask

Do they finish projects early?: Yes, multiple clients report completion ahead of schedule. One bathroom and bedroom renovation finished early and on budget; another kitchen and bathroom combo completed several days ahead of the expected timeline.
Can I talk directly to the project manager during work?: Yes. Clients describe having direct phone lines to the project manager, designer, and leadership throughout the process, with responsive communication even outside business hours.
Do they honor warranties after the project ends?: Yes. One client reports the team was responsive to small fixes under warranty years after a bathroom remodel was completed.

Contact

Website: https://www.intowncraftsmen.com/
Address: 2323 Cheshire Bridge Rd NE, Atlanta, GA 30324
Open in Google Maps

Last verified 2026-09-15

Opening hours

Monday: 08:00-17:00
Tuesday: 08:00-17:00
Wednesday: 08:00-17:00
Thursday: 08:00-17:00
Friday: 08:00-17:00
Saturday: Closed
Sunday: Closed

As listed on Google.

From their website

Services listed

Kitchen remodelingBathroom remodelingAdditionsGaragesSecond storiesADUsB&BsCarriage houses

Credentials claimed:Licensed Residential Contractor (GA RBQA006292), Fully insured, A+ BBB rating, Angi Super Service Award (nine years in a row)

Operating:since 1997

As published by the business on its own website; not independently verified.

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