Business data from Google Business Profile, checked 2026-09-15. Facts from the business's own website were fetched 2026-08-19.
Interstate Roofing's project managers-Tim, Adonis, Zach, John, Henry, and others-earn consistent praise for guiding homeowners through insurance claims and staying involved through installation. Crews finish neatly in a single day, send photo updates, and address unexpected issues on site. One recent complaint cited missing underlayment, ceiling leaks after install, and a two-month delay on promised ceiling repairs.
The business holds GAF Master Elite, Owens Corning Platinum, and CertainTeed ShingleMaster certifications and serves multiple Atlanta suburbs. Most jobs wrap insurance approval smoothly, though customers note the process requires expert attention to detail.
All ten Google reviews award five stars. Work spans restaurant builds, retail remodels, and commercial projects across Georgia. Clients name Richie and Christopher as standout team members who deliver on schedule and follow specifications.
Most customers praise the roofing work itself, with Walker Mayo and Blake frequently named for their knowledge and guidance through insurance claims. The crew typically arrives on time, works efficiently, and cleans well. However, serious gaps emerge: several reviews report gutter work causing water damage, leaking roofs shortly after installation, and months of unresponsive communication when issues arose. One customer waited two years without resolution after water infiltrated their home. The most positive experiences involve residential replacements and inspections where the company helped navigate complex claims. Large commercial jobs like a 38-unit townhome community drew praise for coordination. Yet quality control appears inconsistent, with some installations leaving dirt and debris, and core warranty issues going unaddressed. The three recent negative reviews (past three months) suggest these problems are ongoing.
Atlanta Metro Roofing handles roof replacements, repairs, and inspections with consistent speed and clear communication. Reviewers highlight owner Shari and staff (Leo, Brett, Tom) for responsiveness, fair pricing, single-day installations, and thorough post-job cleanup.
Last updated 2026-09-15