Most jobs arrive on time with crews that clean up thoroughly and explain their work clearly. Reviewers consistently name crew members like Nick Jenkins, Brian, Danny, and Tony, and describe quick installs of aluminum gutters with gutter covers that prevent leaf clogging. Long-term customers return repeatedly. One recent appointment fell through due to unconfirmed scheduling.
Most reviewers praise Travis and his team for professionalism, punctuality, and solid roofing work. One significant complaint about failed LVP flooring and unprofessional crew conduct stands out sharply against years of positive history.
Most customers report fast response times and professional work from named team members like Justin and Titus, with roof leaks fixed within hours or days and clear communication throughout. One customer had a negative experience after an uninvited roof access and broken follow-up promise, but this is an outlier among overwhelmingly five-star reviews praising quality installation and cleanup.
Best Choice Roofing consistently delivers quality work with standout service from the sales team through installation. Named team members like Rio Estrada, Raymond Lumpkin, and Triston are frequently praised for professionalism, honesty, and respect. Crews complete full roof replacements in a day, handle cleanup meticulously (including magnet sweeps for metal debris), and document work with before-and-after video. One reviewer noted a minor delay in completing sealing work discussed during the initial visit, but the overwhelming majority highlight the speed, quality, and care that define the experience. Staff take time during initial inspections to match products to actual needs rather than oversell. Financing is available through the company. The team has handled weather challenges on-site, managed complex decking issues, and taken extra care with specialty areas like sunroom transitions.
Last updated 2026-08-26