Review evidence is limited. The business lists roof repairs, shingle replacement, roof installation, storm damage, flashing, and gutter work on their website and states they are licensed and insured.
Based on limited recent reviews, so treat this as low-confidence.
Older reviews praise speed, workmanship, and reasonable pricing; technicians like Chris and Sergio earned repeat mentions for competence and responsiveness. Recent years show deterioration: two separate customers report inability to reach staff after jobs, one flood damage from improper install, and confusion about gutter service despite listing it.
Every review here is five stars. Customers consistently praise on-time work, professional staff, and clear updates from Trey Green, who oversees jobs personally. The New Roof handles insurance claims and has a public adjuster on staff for storm damage disputes; they serve rentals across the Southeast and leave sites spotless.
Ricky's 16-review average of 4.8 stars reflects a small, hands-on operation that excels at honest diagnosis and skilled repairs. The owner personally attends jobs, explains options clearly without pressure, and his crew leaves sites spotless. One older complaint notes a delayed response on a smaller repair, but recent reviews consistently praise transparency and professional follow-through.
Last updated 2026-08-26