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Great Roof

Updated 2026-09-15 · 43,723 reviewed · 998 listed · Scored from 133 Google reviews · How we rank ›

5.0(133) 89 composite score See reviews on Google ✓ Google-verified
Metal RoofingRoof ReplacementRoof RepairResidential RoofingGutter Installation & RepairInspections & Insurance
Great Roof
Location
Phenix City
Services
Metal Roofing, Roof Replacement, Roof Repair
Reviews
133
Best for
homeowners needing repairs or replacements with fast turnaround and transparent pricing.

Business data from Google Business Profile, checked 2026-09-15. Facts from the business's own website were fetched 2026-08-18.

What reviewers think

Roy and his crew handle repairs and replacements with unusual speed, often finishing in a day or showing up the next morning after contact. Customers consistently praise fair pricing, prompt appointment-keeping, step-by-step explanation of work, and photo updates they can follow remotely. The team conducts thorough inspections, flags future concerns, and treats properties respectfully. One customer waited weeks for a metal roof quote and never received it despite follow-ups, eventually switching providers.

Most interactions start with a phone call or chatbot booking and lead to same-day or next-morning estimates. Roy and crew appear across nearly all recent reviews, earning trust through professionalism and honest, detail-oriented work. Repeat business and strong referral language dominate feedback.

Praised for
  • fast response and appointment keeping
  • honest pricing and fair value
  • knowledgeable and thorough inspection
  • clear communication and photo documentation
  • professional, courteous crew
punctualfair-pricingskilled-workmanshipresponsive-communicationcleans-up-after-job
Best for: homeowners needing repairs or replacements with fast turnaround and transparent pricing.

Strengths

  • same-day or next-morning availability
  • fair, transparent pricing
  • thorough inspections that flag future issues
  • photo and video updates for remote customers
  • AL licensed, holds long track record

Worth knowing

  • Roy Brown is the primary contact and technician across nearly all reviews
  • Chatbot appointment booking available for repairs
  • Photo and camera documentation provided during work
  • Next-day estimates or same-morning appointments common
  • Thorough roof inspections identify loose shingles and potential future concerns
  • AL License #29541

How it compares

  • Rated 5 against a 4.76 average across the 513 metal roofing businesses listed here.
  • Has more Google reviews than 83% of the businesses in this directory.

How did this business earn its score?

How We Score
Star rating 96
Review volume 92
Review recency 100
Review sentiment 70
Profile completeness 100
Verification 30

Rating breakdown

5
132
4
0
3
0
2
0
1
1

Questions people ask

How quickly can Great Roof send someone out?
Most customers report same-day responses, next-morning appointments, or estimates provided within hours of initial contact. One review mentioned a chatbot booking option for repairs.
Can I see the work being done if I'm not home?
Yes. The company provides camera feeds and photo updates so customers can monitor repairs remotely.
Does Great Roof help with insurance claims?
Their website lists insurance claims assistance as one of their services.

Similar roofing contractor nearby

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Summit Roofing Professionals

5.0(12)✓ Google-verified

All 12 reviews award five stars, highlighting staff responsiveness and careful attention to property and customer communication. Davis and Jessie are named for managing jobs efficiently, answering questions quickly, and standing behind work on replacements, repairs, and gutter installations.

Commercial RoofingMetal RoofingRoof Replacement

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Last updated 2026-09-15