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Great Roof

Updated 2026-08-26 · 7,031 reviewed · 1,627 listed · Scored from 131 Google reviews · How we rank ›

5.0(131) 90 composite score See reviews on Google ✓ Google-verified
Roof Inspection & Insurance ClaimsMetal RoofingRoof ReplacementRoof RepairResidential RoofingGutter Installation & Repair
Great Roof
Services
Roof Inspection & Insurance Claims, Metal Roofing, Roof Replacement
Reviews
131

What recent reviews say

Roy and his team handle roof work from inspection through completion with speed and attention. Most jobs finish in one day. Roy inspects thoroughly, explains problems clearly, sends photos of the work, and shows up on schedule. The one complaint involved a months-long silence on a metal roof quote after an initial inspection, which cost the customer's business.

Communication stands out: reviewers praise photo galleries, courtesy calls, and explanations of what needs fixing and why. On roof replacements, the team manages cleanup well. Pricing comes up repeatedly as fair or better. Appointments book through an online chatbot, and next-day service is common.

Praised for
  • prompt response and quick scheduling
  • Roy's professionalism and thoroughness
  • fair pricing
  • clear communication and photo documentation
  • quality workmanship and cleanup
punctualfair-pricingskilled-workmanshipresponsive-communicationcleans-up-after-jobquality-materials
Best for: homeowners needing fast, single-day roof repair or replacement with transparent documentation

Strengths

  • Roy and crew complete most jobs in one day
  • sends photo documentation of work and inspections
  • fair pricing repeatedly mentioned
  • online chatbot booking for easy scheduling

Worth knowing

  • Roy Brown is the named owner/lead technician
  • team completes most roof replacements in one or two days
  • sends photo galleries and before/after pictures to customers
  • uses online chatbot for appointment booking
  • offers next-day service commonly
  • AL License #29541

How it compares

  • Rated 5 against a 4.7 average across the 738 gutter installation & repair businesses listed here.
  • Has more Google reviews than 89% of the businesses in this directory.

How we scored this

How We Score
Star rating 96
Review volume 92
Review recency 100
Review sentiment 75
Profile completeness 100
Verification 30

Rating breakdown

5
130
4
0
3
0
2
0
1
1

Common questions

How quickly can Great Roof send someone out?
Many customers report next-day appointments and quick response. The online chatbot allows you to schedule directly.
Do they send photos of the work?
Yes. Reviewers note they send photos during inspection, during the job, and after completion. Some customers access a photo gallery on their phone to track progress.
How long does a roof replacement take?
Most replacements are completed in one or two days.

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Last updated 2026-08-26