Recent customers praise Duffy Roof for quick tree damage response and insurance navigation. However, delays in repair follow-up and extended use of temporary tarps have left others frustrated.
Based on limited recent reviews, so treat this as low-confidence.
Work begins promptly and completes ahead of schedule, with crews taking time to protect the yard and remove every trace of debris when finished. Technicians like Karlton Davis, Sam Silverman, and Charlie arrive on time with drone photos and thorough explanations, answering questions at each step before installation moves forward.
David Rackley personally answers calls and manages jobs himself, often completing work faster than promised and without debris left behind. His crew tackles complicated problems (tricky roof leaks, unexpected structural issues) and routinely adds services without charge-flashing repairs, window caulking, light relocation wiring-treating each job with visible attention to detail. Customers praise his warranty honoring (one owner had storm damage fixed at no cost ten years after the original install) and his ability to adjust schedules for bad weather or urgent timelines. Pricing consistently beats other quotes, and both owner and crew show up before sunrise, work tirelessly, and communicate throughout. Word spreads: people call back for follow-up repairs and recommend him to others without hesitation.
Both reviews praise speed, professionalism, and cleanup. One highlights Josh Simpson's expertise; the other notes insurance help and same-day completion with magnet raking.
Last updated 2026-08-26