EXOVATIONS
Most jobs run smoothly with named project managers like Oscar, Jake, and Michael keeping daily contact and catching details others miss. Sales reps spend time understanding what homeowners actually want, then crews show up on schedule to deliver roofing, siding, gutters, and windows with care. A small number of customers hit sticker shock (quoted double competitor prices) or found damage wasn't reported until they spotted it themselves. Two themes divide reviews sharply: those who engage early and collaborate praise the whole experience and feel heard when problems arise; those who resist the sales process or face pricing issues say they feel undervalued and leave. Roofing, deck work, gutter, and siding jobs run longest, often three to four weeks, with daily site visits from project managers.
