Nearly all reviewers praise punctual, knowledgeable work and honest assessment of roof damage, with one dissenting claim of a $1,348 patch being overpriced. One named technician, Mr. Gunn, drew specific praise for fair quotes and early completion.
Based on limited recent reviews, so treat this as low-confidence.
All three reviews are five-star. One standout is Johanna's patience explaining options and handling insurance paperwork directly, letting the homeowner pick only the color. Jobs completed neatly in one day. Evidence is limited to three recent reviews, but sentiment is uniformly strong.
Best Choice Roofing earns strong marks for insurance guidance and staff expertise, with reviewers naming crew members like Drew Autry, Cruz Watkins, and Ron Everett as standouts. However, a handful of complaints flag unfinished work, delayed follow-through on contract terms, and one case of work done in darkness that required correction.
Rich Hyde and his team turn up on schedule and explain what they find clearly. Most work in roof leak detection, gutter repair, and gutter guard installation moves without friction and finishes as promised. Rusty and Richard handle jobs with care, and the company has kept regular customers coming back for years by going the extra mile when a siding nail or dryer vent cap turns out to be the real problem. Two recent complaints cut against this pattern: one customer waited for a refund that never came, and another found gutters improperly cleaned with covers left dirty. These outliers suggest occasional gaps in scope discussion and follow-up, though the bulk of reviews show consistent execution and honest pricing.
Last updated 2026-08-26